Positions Vacant

CEQ is an equal employment opportunity employer. Indigenous Australians are encouraged to apply.

Assistant Store Manager

ABIS Supermarket Lockhart River

Summary: The Assistant Manager is responsible for assisting the Supermarket Manager to achieve efficient and profitable operation for the IBIS Supermarket.  The position is also responsible for the implementation of policy and procedures to ensure compliance in all aspects of retail operations together with the training of relevant staff in all aspects of retail operations.

 

Essential Duties and Responsibilities include (other duties may be assigned):

  • Assist the Store Manager in the operations of the designated departments, including sales and wages figures, customer service, end of day register and safe reconciliation, store presentation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides and daily cash balances as per CEQ policies and procedures
  • Supervise staff in the departments in accordance with contemporary human resource principles including mentoring staff in store presentation and merchandising principles, performance management and WH&S
  • Assist with the preparation and supervision of staff rosters and assist Store Manager to maximise staffing resources
  • Assist with stock takes
  • Ensure store operations and equipment are in accordance with the Australian New Zealand Food Safety Standards Code
  • Conduct store opening and closing procedures
  • Monitor WH&S to ensure staff safety and a safe workplace
  • Work in a team environment

 

Supervisory Responsibilities

  • This position is responsible for the supervision of staff in designated departments in conjunction with the Store Manager

 

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

  • Business Acumen – Understands business implications of decisions;
    • Aligns work with strategic goals as set in conjunction with store manager and IBIS requirements
  • Problem Solving – Identifies and resolves problems in a timely manner
  • Customer Service – A strong focus on customer requirements and satisfaction, responds promptly to customer needs; Meets commitments
  • Interpersonal Skills – Maintains confidentiality, communicates effectively
  • Teamwork – Contributes to building a positive team spirit
  • Cost Consciousness – Conserves organisational resources
  • Ethics – Treats people with respect; Keeps commitments
  • Organisational Support – Completes administrative tasks correctly and on time
  • Planning/Organizing – Prioritises and plans work activities
  • Dependability – Keeps commitments

Essential Requirements

  • A minimum of 3 years experience in a similar role
  • A willingness to work in a cross-cultural environment
  • Computer literate and knowledge of Microsoft Office applications and familiar with the operations of computerised inventory systems.
  • Work constructively in a team environment

 

Key Performance Indicators

 

    1. Financial operations of the designated departments (including wages, end of day reconciliation, rostering, sales, stock, data entry, write offs, mark downs, refunds and overrides) is in accordance with CEQ policy and procedure
    2. 100% six monthly performance reviews on respective staff
    3. Departments are maintained in accordance with WH&S legislation
    4. Stock levels are maintained to meet demand
    5. Departments are maintained in accordance with the Australian New Zealand Food Safety Standards Code
    6. Store presentation is in accordance with CEQ Food Safety Program and associated regulations
    7. Tasks are completed within agreed timeframes
    8. Human resource issues addressed at local level

 

Essential Qualifications/Education and/or Experience/Licenses

Nil

 

Desirable Qualifications

  • Certificate 11 in Retail
  • Food Safety Certificate

Workplace Health and Safety Certificate

Applications

To apply for this position please email jennifer.bartlett@ceqld.org.au.

Indigenous people are encouraged to apply.

Applications close 5th January, 2022.

IT Systems Administrator

Cairns

 

The purpose of this position is to provide IT Systems Administration for Community Enterprise Queensland across the Torres Strait, Northern Peninsula of Australia and mainland stores.

 

Essential Duties include (other duties may be assigned):

  • Administration of a broad range of hardware and software with a focus on CEQ’s POS environment
  • Administration of CEQ’s private, virtual server cloud environment
  • Administration of all components that form CEQ’s physical network infrastructure
  • Administration of CEQ’s security appliances and policies
  • Management of IT related projects within defined budgets and timeframes
  • Provide 1st, 2nd and 3rd levels of IT support for all CEQ business functions
  • Maintain IT related documentation and provide in-house training when necessary
  • Provide on call support within an out of hours’ roster
  • Monitor WH&S to ensure staff safety and a safe workplace

 

Supervisory Responsibilities

  • There are no supervisory responsibilities associated with this position

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving – Identifies and resolves problems in a timely manner; prioritisation – able to prioritise multiple tasks on a daily basis.
  • Customer Service – A strong focus on customer requirements and satisfaction, responds promptly to customer needs; Meets commitments
  • Interpersonal Skills – Communicates effectively
  • Teamwork – Contributes to building a positive team spirit
  • Cost Consciousness – Conserves organisational resources
  • Ethics – Treats people with respect;
  • Organisational Support – Completes tasks correctly and on time
  • Planning/Organizing – Prioritises and plans work activities; Ability to work to deadline and work with a minimum of supervision
  • Dependability – Keeps commitments
  • Communication skills –  high level written and verbal communication skills

 

Essential Requirements

  • A willingness to work in a cross-cultural environment
  • Experience in supporting servers, desktops, laptops, tablets, mobile phones, VOIP phones, printers and other IT hardware
  • Experience in supporting Microsoft desktop and server operating environments and other corporate business applications
  • Demonstrated working knowledge of TCP/IP, AD, DNS, DHCP, Group Policy, WSUS, DFS, RDP, Terminal Services
  • Demonstrated working knowledge of network equipment including LAN/WAN, firewalls, routers, switches and access points
  • Excellent customer service ethic
  • Excellent verbal and written communication skills providing a strong focus on customer service
  • Ability to work with minimum supervision, exercise efficient time management and demonstrated ability in utilising initiative and problem solving
  • Must be able to work well in a team environment
  • Be willing to work flexible work hours, including afterhours project work

 

Essential Qualifications/Education and/or Experience/Licenses

  • 3+ years’ experience as an IT Systems Administrator
  • Current Queensland driver’s license.

 

Desirable Qualifications and Experience

  • Tertiary qualifications in IT
  • Relevant industry certifications (MS, ITIL)
  • Experience in supporting CCTV and other security technologies
  • Experience in supporting a retail POS environment including EFTPOS and PDEs
  • Experience in supporting Office 365 Enterprise including SharePoint forms and workflows
  • Knowledge of SQL and/or other reporting tools and mechanisms

 

Physical Requirements

  • Travel when needed to the Torres Straits, Northern Peninsula Area and other outlets to maintain CEQ’s IT systems

 

Key Performance Indicators

  • Day to day administration of Users, Hardware & Applications
  • Network and Data Administration and Security
  • Support ancillary IT equipment
  • Provide a high level of customer service with an end to end ownership approach
  • Ensure that all CEQ IT policies are enforced
  • Ensure that IT documentation and training is maintained and performed to a high standard
  • Development of strong working relationships with customers (internal and external) and external contractors
  • Maintain a safe working environment for staff, customers and external contractors

 

Work Environment

The position is located in the Cairns CEQ office that comprises approximately 50 staff.

 

Applications

To apply for this position please email jennifer.bartlett@ceqld.org.au.

Indigenous people are encouraged to apply.

Applications close 10th January, 2022.