IT Support Officer

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact? Community Enterprise Queensland (CEQ) seeks opportunity for dedicated individual to fill the pivotal role of IT Support Officer.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with regular travel to other locations, often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

About the role

CEQ is seeking an experienced IT Support Officer to join our Corporate Services team. As the IT Support Officer, you’ll be the go to problem solver ensuring smooth technology operations for team members and communities. From troubleshooting hardware and software to maintaining networks and systems, your work will directly support the delivery of vital services in remote and regional areas.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, this position will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Key Duties and responsibilities include but are not limited to

• Respond to and resolve Level 1 support requests via phone, email, and ticketing system.
• Log all incidents and service requests accurately.
• Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Assist with basic software installation and updates
• Troubleshoot basic connectivity issues (Wi-Fi, LAN, VPN).
• Provide guidance and training to users on common IT issues.
• Escalate complex problems to Level 2/3 support or vendors.
• Maintain accurate records of IT equipment and software licenses.
• Update knowledge base articles and user guides.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other reasonable duties as requested by Senior Leadership in Corporate Services or the CEO.

Qualifications & Experience

• 3+ years’ experience as an IT Support Officer.
• Current Queensland driver’s license.
• Tertiary qualifications in IT (highly desirable).
• Relevant industry certifications; MS, ITIL (highly desirable).
• Experience in supporting servers, desktops, laptops, tablets, mobile phones, VOiP phones, printers, and other IT hardware.
• Previous experience working in a large and complex business desirable, but not essential.

Future Leader – Workplace Health and Safety (Identified)

Future Leader – Workplace Health & Safety is ideal for someone eager to get their foot in the door and build practical Workplace Health & Safety (WHS) experience. As part of this full-time traineeship, you’ll work towards completing a Certificate III in Work Health and Safety (BSB30719) while gaining hands-on experience in safety systems, risk assessments, incident reporting, compliance, audits, and workplace training. Working alongside experienced team members, you’ll receive ongoing support and guidance while developing valuable workplace skills. No previous WHS experience is required, just strong attention to detail, a positive attitude, and a genuine willingness to learn.

• Complete a Certificate III in Work Health and Safety (BSB30719) as part of the traineeship, applying knowledge and skills gained through study in the workplace.
• Learn the development and maintaining of WHS policies, procedures and safe work practices.
• Develop knowledge and understanding of hazard identification, and how to complete risk assessments, and workplace safety inspections.
• Develop skills in the reporting, recording and investigations of incidents and near misses.
• Assist the WHFS Coordinator in collecting and preparing data for WHS reports and audits.
• Assist the WHFS Coordinator to maintain WHS records, registers, and compliance documentation.
• Provide administrative support for the coordination of WHS training, inductions, and toolbox talks.
• Sit in on consultations with team members, supervisors, and on the Health and Safety committee.
• Provide general administrative support to the Workplace Health and Food Safety team.
• Participate in structured training across WHS, Risk and Compliance, and organisational processes.
• Ask questions and seek guidance proactively and engage in ongoing skill development.
• Contribute to continuous improvement activities and team initiatives.
• Other reasonable duties as requested by the People & Workplace Culture Manager and Workplace Heath and Food Safety Coordinator.

Qualifications & Experience

• Minimum secondary education level, Year 10.
• Basic to intermediate level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
• Customer service experience is desirable but not essential.

• Travel to remote communities, receive paid travel allowances, and experience some of Queensland’s most unique and scenic regions.
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options).
• Employee assistance program (counselling & support services) available.
• Workplace health and wellbeing initiatives.

Future Leader – Nutrition (Identified)

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and deliver a meaningful impact? Community Enterprise Queensland (CEQ) seeks a dedicated First Nation individual to fill the fixed term role of Future Leader – Nutrition.

As a critical team member, you will be at the heart of our support services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

About the role

Based in Cairns, this exciting development opportunity is ideal for someone passionate about nutrition, health and wellbeing and interested in pursuing a career as a qualified nutritionist or dietitian.

As the Future Leader – Nutrition, you will gain practical experience, mentoring and professional development while supporting culturally responsive nutrition programs, community engagement initiatives and healthy retailing practices across CEQ’s remote store network.

Working alongside CEQ Store Nutritionists and the Good Food People workforce, you will assist with health promotion activities, develop culturally appropriate resources and travel to remote communities to support program delivery. Through this role, you will contribute to building a culturally responsive nutrition workforce and strengthening healthy retailing outcomes across remote communities in partnership with ALPA, Outback Stores and other remote retail organisations.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Future Leader Nutrition will be working towards becoming a qualified nutritionist/dietitian while working in alignment with the CEQ vision and values and playing an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Key Duties and responsibilities include, but are not limited to

• Support the design and delivery of the Good Food People Program
• Provide regular mentoring and support to the Good Food People via phone calls and Microsoft Teams
• Travel to remote Aboriginal and Torres Strait Islander communities in Northern Queensland with CEQ Store Nutritionists to provide mentoring and support to the Good Food People and to operationalise the ALPA Health and Nutrition Strategy
• Support the Nutrition and Health team with community engagement and contribute to establishing and maintaining partnerships with community agencies, local health organisations.
• Support the Nutrition and Health team in resource development, internal and external communications in a culturally appropriate and safe way.
• Contribute to the development and implementation of the CEQ ‘Healthy Ways’ health promotion campaign, including developing health promotion activities, recipes and materials to promote healthy messaging.
• In partnership with Store Nutritionists and Good Food People, deliver local in-store health promotion activities which may include cooking demonstrations taste-testing and health promotion
• Support Store Nutritionists to deliver training on the CEQ nutrition policy and develop store team knowledge of healthy foods and drinks
• Support the Store Nutritionists to conduct regular assessments of healthy store environments and compliance with the CEQ nutrition policy
• Work in a cross-cultural team environment and provide peer support to the Nutrition and Health team.
• Monitor WH&S to ensure staff safety and a safe workplace.

Qualifications & Experience

• Senior secondary school certificate
• Previous experience working or living in remote Aboriginal and Torres Strait Islander communities is desirable but not essential
• Certificate level qualifications in a relevant field (e.g. Certificate II in Retail, Hospitality, Community Services, Primary Health Care) are desirable but not essential

Essential Requirements

• Demonstrated interest in nutrition, health and wellbeing and working with First Nations communities
• Sound organisational skills and reliability
• Sound written and oral communication skills, including an interest in developing public speaking skills
• Ability to work in a cross-cultural team environment
• Willingness to travel and work in remote communities.

• Work as part of the Nutrition & Health team and provide support as reasonably required.
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Software & Systems Experience

• Sound level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate level of competency using Canva

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Workplace health and wellbeing initiatives.

This is an identified position. To perform this role, it is essential that the person is an Aboriginal and/or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

Applications

Applications close 6 November 2026. To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. We reserve the right to close the position earlier than stated.

First Nations applicants are encouraged to apply. For more information, email jobs@ceqld.org.au

Assistant Store Management Couple – Doomadgee

Community Enterprise Queensland

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Assistant Store Management Couple – Doomadgee.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Store Management Couple is responsible for providing effective and efficient management of the day-to-day operations of the store business, ensuring financial viability of the store, adequate employment levels, effective merchandising, compliance with all legislative and company policies and procedures, and adherence to operational budgets under the guidance of the Regional Manager Operations.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland, and the Torres Strait Islands, the Management Couple will work in alignment with the CEQ vision and values and play an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

We are currently looking for a store management couple (Assistant Store Manager) to work out of our Doomadgee store.

Qualifications & Experience

• Hold or be working towards a Certificate III in Retail
• Food Safety Certificate is desirable but not essential
• Forklift License
• Previous experience working in a similar role within a remote retail environment or hospitality environment is desirable but not essential
• Previous experience working in a large and complex business desirable but not essential

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate to advanced level of competency using time-sheeting systems such as Humanforce or other similar systems preferred
• Basic to intermediate level of competency using stock ordering/inventory systems

Team

• Work as part of the store, within the Operations team, and provide support to the Regional Manager as reasonably required
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity, and the success of CEQ
• Ability to work in a cross-cultural team environment and provide peer support to other team members

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations

Key Duties and Responsibilities include but are not limited to:

• Supervise the financial operations of the store, including sales figures, end-of-day registers and safe reconciliation, stock control, shrinkages, data entry, write-offs, markdowns, refunds, pricing, as per CEQ policies and procedures
• Lead and manage employees in the business units in accordance with contemporary human resource principles, including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure, and industrial instruments
• Ensure a high level of customer service is maintained
• Manage wages within budget
• Develop and implement employee rosters
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department
• Maintain store equipment and appliances, which may include after-hours call-outs for refrigeration or break-ins
• Monitor store presentation in conjunction with the Regional Manager
• Manage all stocktakes within time frames and in accordance with CEQ Policy and Procedure
• Assist with quarterly written assessment of the business units
• Monitor WH&S to ensure employee safety and a safe workplace
• Other duties as directed by the Regional Manager. Other reasonable duties as requested by Senior Leadership in Operations or the CEO

Essential Requirements

• Experience with shrinkages, data entry, write-offs, markdowns, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures
• Experience in supervising employees in accordance with contemporary human resource principles, including mentoring employees in store presentation and merchandising principles, performance management, and WH&S
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employment resources
• Excellent customer service
• Ability to assist with stocktakes
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code
• Ability to monitor WH&S to ensure employee safety and a safe workplace
• Ability to work in a cross-cultural team environment
• Current Criminal History check (no more than 3 months old)

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion that relates to KPIs aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ values and achieved their professional goals set for the year.

Our Company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA), and remote Aboriginal communities. We are responsible for the operation of 31 retail stores throughout these remote areas, providing access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

Our Culture

CEQ promotes an honest, progressive, collaborative, respectful, and inclusive teamwork environment throughout the establishment, fostering diversity and growth within the workforce.

Applications Welcome 

To apply for this career opportunity please click apply and attach a copy of your resume and cover letter.

First Nations applicants are encouraged to apply.

Finance Officer – Accounts Payable

Community Enterprise Queensland

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and deliver a meaningful impact? Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the full time role of Finance Officer – Accounts Payable.

As a critical team member, you will be at the heart of our support services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

About the role

Join CEQ in Cairns and support the financial operations of an organisation dedicated to strengthening First Nations remote communities. The Finance Officer – Accounts Payable is responsible for the end-to-end payment function of supplier invoices and the daily, weekly and month end processing and reporting.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, this role will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Key Duties and responsibilities include but are not limited to

• Establish new suppliers on the CEQ finance system.
• Accurate and timely processing of supplier invoices.
• Payment of invoices within supplier terms.
• Management of weekly and monthly pay runs.
• Reconciliation of supplier accounts.
• Ensure supplier accounts are not placed on ‘stop credit’.
• Prepare end of month reports.
• Work in a team environment sharing the accounts’ payable function.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Review and update the procedure manual.
• Work on special projects as required.
• Maintain supplier relations through high level support.
• Other reasonable duties as requested by Senior Leadership in Corporate Services or the CEO.

Essential Requirements

• A willingness to work in a cross-cultural environment where respect for and a desire to gain an understanding of traditional Torres Strait Islander culture and customs is an absolute necessity.
• Computer literate, knowledge of Microsoft Office applications and familiar with the operations of computerised based accounts payable systems
• Excellent customer service skills and telephone etiquette.
• Current Criminal History check – no more than 3 months old.

Qualifications, Experience

• Hold or working towards a Certificate III in Accounts Administration is desirable, but not essential.
• Previous experience in a similar role with similar responsibilities in a multi-site commercial or government environment.
• Demonstrated ability to manage a large supplier ledger and working in a large and complex business desirable, but not essential.

Software & Systems Experience

Financial Accountant

Community Enterprise Queensland

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and deliver a meaningful impact? Community Enterprise Queensland (CEQ) has two opportunities for dedicated individuals to fill the pivotal roles of Financial Accountant.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

About the role

CEQ is seeking an experienced Financial Accountant to join our Corporate Services team. This senior role combines technical accounting expertise, team leadership and business partnering across a culturally diverse, geographically dispersed organisation.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Financial Accountant will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Key Duties and responsibilities include but are not limited to

• Work closely with the Manager Financial Services to fulfil the external reporting requirements of CEQ, including monthly and annual financial reporting and quarterly and annual budget statements.
• Overseeing the Accounts Receivable and Payable functions of CEQ
• Providing information for high level of analysis and expertise on the interpretation of CEQ’s financial position.
• Prepare and coordinate monthly and annual financial statements journals.
• Work with the Senior Financial Accountant in Providing information for monthly and annual reporting including financial analysis and report.
• Generate management reports monthly.
• Assist in the preparation and coordinate budget reviews.
• Coordinate the General Ledger end of month close by the fourth working day after end of month.
• Assist with the production of the annual budget and any budget reviews.
• Co-ordinate the year end process including cut off processes and rollovers of all financial systems.
• Ensure all output conforms with the current applicable accounting standards and other legislative requirements e.g., Financial and Accountability Act 2009 and Financial and Performance Management Standard 2009.
• Ensure all corporate information is captured within CEQ’s business systems adhering to
• Recordkeeping policies and procedures.
• Provide expert advice on the interpretation and implementation of the Accounting Standards including provision of advice on Exposure Draft(s).
• Maintain CEQ ‘s leasing register including both oversight of payments and up to date invoicing of tenants.
• Ensure appropriate internal controls are in place and operating effectively and are monitored when system or process changes occur.
• Reconcile and assist in the reconciliation of subsidiary ledgers to General Ledger Control accounts.
• Ensure a program of reconciliation exists for all balance sheet accounts and that completion of these is monitored.
• Liaising with External and Internal Auditors on an as-needs basis.
• Ensure any control issues identified by Auditors are addressed in a timely fashion; and
• Providing expert advice on policy, processes, and procedures, identifying matters for development.
• Providing advice and implement decisions on processes as they relate to Statement preparation.
• Assist and provide information for improvement projects within the Financial Services portfolio as required.
• Train and develop the Assistant Accountant to support the wider finance team during leave cover and absence
• Mentor team members, address human resource matters appropriately, and ensure 100% of performance reviews are completed in accordance with CEQ policy.
• Other reasonable duties as requested by Senior Leadership in Corporate Services or the CEO.

Qualifications & Experience

• Bachelor of Commerce or Business Degree.
• Certified Practicing Accountant (Australian Society Certified Practising Accountants CPA) or Chartered Accountant (Institute of Chartered Accountants in Australia CA) or other post-graduate financial degree meeting admission requirements to CA, CPA or Institute of Public Accountants.
• Previous experience working in a similar role within the Retail environment or Public Sector is desirable but not essential.
• Previous experience working in a large and complex business is desirable.

Essential Requirements

• Extensive knowledge of the Aboriginal and Torres Strait Islander Communities (Justice, Land and Other Matters) Act 1984, Financial Accountability Act 2009 and associated regulations and Australian Accounting Standards.
• Thorough knowledge of financial compliance
• Confidentiality and effective negotiation skills with the ability to influence when dealing with stakeholders.
• Budgeting knowledge (including types of budgeting) associated with Statutory Body process
• Provision of advice in accordance with Australian Accounting Standards.
• All practices and reporting is in accordance with financial legislative requirements and CEQ policy
• Significant commercial accounting experience in a large multi-disciplinary organisation.
• All safety risks are reported.
• Current Criminal History check – no more than 3 months old.

Software & Systems Experience

• Proficiency in comprehensive systems that streamline financial processes including modules for general ledger, accounts payable, and reporting
• Proficiency with various software and systems to manage financial data, perform analysis, and generate reports.
• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Proficiency in accounting software like Pronto, Xero, QuickBooks, MYOB and SAP

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Workplace health and wellbeing initiatives.

Applications

Applications close 18 November 2026. To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. We reserve the right to close the position earlier than stated.

First Nations applicants are encouraged to apply. For more information, email ••••@ceqld.org.au

Shop Assistants

Community Enterprise Queensland

Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 30 outlets throughout North Queensland and are currently seeking an enthusiastic causal Store Supervisor who is looking for a retail experience in a remote community where they will learn another culture. The position is based at Napranum.

 About the role

The Shop Assistant is responsible for assisting the Supermarket Manager to achieve efficient and profitable operation for the supermarket.

 What you’ll need to be considered

Essential:

• Assist the store manager in the operations of the designated departments including customer service and store presentation as per CEQ policies and procedures.
• Assist with stock takes.
• Maintain stock levels on shelves.
• Assist the store manager maintain a clean and tidy store.
• Ensure store operations and equipment are in accordance with the Australian New Zealand Food Safety Standards Code.
• Ensure high level customer service is maintained.
• Conduct store opening and closing procedures if required.
• Work in a team environment.
• Monitor WH&S to ensure employee safety and a safe workplace.

 Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 29 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

To provide goods and services that keep remote communities healthy and sustainable. CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• Employee assistance program
• Opportunity for career growth
• Workplace health and wellbeing initiatives

Applications Welcome 

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here

Indigenous people are encouraged to apply.

Assistant Store Management Couple – Lockhart River

Community Enterprise Queensland

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact? Community Enterprise Queensland (CEQ) invites Expression of Interest for the role of Assistant Store Manager in our ABIS Lockhart River store.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Store Management Couple is responsible for providing effective and efficient management of the day-to-day operations of the store business, ensuring financial viability of the store, adequate employment levels, effective merchandising, compliance with all legislative and company policies and procedures, and adherence to operational budgets under the guidance of the Regional Manager Operations.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland, and the Torres Strait Islands, the Management Couple will work in alignment with the CEQ vision and values and play an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

We are currently looking for a store management couple (Assistant Store Manager ABIS) to work out of our Lockhart stores.

Qualifications & Experience

• Hold or working towards a Certificate III in Retail
• Food Safety Certificate is desirable but not essential
• Forklift License
• Previous experience working in a similar role within a remote Retail environment or Hospitality environment is desirable but not essential
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate to advanced level of competency using time-sheeting systems such as Humanforce or other similar systems preferred.
• Basic to intermediate level of competency using Stock ordering/Inventory systems

Team

• Work as part of the Store , within the Operations team, and provide support to the Regional Manager as reasonably required
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.
• Ability to work in a cross-cultural team environment and provide peer support to other team members

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations.

Key Duties and responsibilities include but are not limited to

• Supervise the financial operations of the Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEQ policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Maintain store equipment and appliances which may include after-hours call outs for refrigeration or break in.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEQ Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager. Other reasonable duties as requested by Senior Leadership in Operations or the CEQ.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Criminal History check (no more than 3 months old)

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Accommodation & Utility Bills Covered.
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone

To apply for this career opportunity please click apply and attach a copy of your resume and cover letter. Applications close 21st October 2026, however we reserve the right to close the position earlier than stated.

Maintenance Admin Support Officer – Cairns

Community Enterprise Queensland

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact? Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal role of Maintenance Admin Support Officer.

As a critical team member, you will be at the heart of our support services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Maintenance Admin Support Officer is responsible for assisting with the administration for the repairs and maintenance of assets, equipment, accommodations, stores, and facilities which are owned, leased, or operated by CEQ.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Maintenance Admin Support Officer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Hold or working towards Certificate III in Business Administration, a trade qualification or other relevant qualification preferred but not essential
• Previous experience working in an administration and maintenance related roles
• Experience in creating/maintain online document databases.

Software & Systems Experience

• Basic to intermediate level of competency using Procurement software like Pronto or other similar systems
• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook).

Team

• Work as part of the Maintenance team, within the Operations department, and provide support to the Maintenance Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations and/or CEO.

Key Duties and responsibilities include but are not limited to

• Support management in the administration of maintenance works on assets, facilities, and equipment to ensure they are maintained in a sustainable and safe condition
• Action maintenance issue notifications, including maintaining and updating the maintenance portal records
• Assist with after-hours and weekend maintenance calls as required
• Establish and maintain effective working relationships with internal and external stakeholders
• Prioritise required works and maintain records of contractor works, store visits, and additional works required
• Work with vendors to assess condition of CEQ assets, premises, and equipment on site
• Maintain accessible registers and records, including contractor licenses & insurances; fire safety inspections; electrical test and tag records; assets
• Obtain supplier quotations and prepare purchase orders as required
• Liaise with internal clients and external contractors regarding repairs and maintenance of assets & equipment
• Monitor WH&S to ensure employee and contractor safety and a safe workplace
• Other reasonable duties as requested by Senior Leadership in Operations or the CEO.

Essential Requirements

• Demonstrated ability to communicate and work in a cross-cultural environment and to uphold culturally appropriate practices
• Excellent customer service skills and telephone etiquette.
• Ability to work well within a team environment and autonomously.
• Occasional travel to remote communities, likely involving small aircrafts and commercial ferries
• Basic knowledge of Geography of the Northern Queensland and Torres Strait regions
• High level written and oral communication skills
• Basic maintenance experience and understanding of electrical, mechanical, plumbing and HVAC principals preferred, or an interest in learning these skills
• High level ability to plan, prioritise and organise work activities
• Current Criminal History check – no more than 3 months old.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

 The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Workplace health and wellbeing initiatives.

To apply for this career opportunity please click apply and attach a copy of your resume and cover letter. Applications close 16 October 2026, however we reserve the right to close the position earlier than stated.

Store Management Couple –

Applications Welcome 

Community Enterprise Queensland

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple. 

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here

First Nations people are encouraged to apply.

Store Supervisor

Community Enterprise Queensland

Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities.  CEQ operates 30 outlets throughout North Queensland and are currently seeking an enthusiastic Store Supervisor who is looking for a retail experience in a remote community where they will learn another culture. 

About the role

The Store Supervisor will be responsible for assisting the Supermarket Manager to achieve efficient and profitable operation for the CEQ Supermarket.

What you’ll need to be considered

Essential:

• Ability to assist the Store Manager in the operations of the department including sales and wages figures, customer service, end of day registers and safe reconciliation, store presentation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides and daily cash balances as per CEQ policies and procedures.
• Experience with supervising employees including mentoring employees in store presentation and merchandising principles.
• Excellent customer service.
• Ability to assist with stock takes.
• Ability to support store operations to ensure they are in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to conduct store opening and closing procedures.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.

Desirable

• Certificate III in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 29 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

To provide goods and services that keep remote communities healthy and sustainable.

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• Employee assistance program
• Opportunity for career growth
• Workplace health and wellbeing initiatives

Applications Welcome 

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here

First Nations applicants are encouraged to apply. For more information, email jobs@ceqld.org.au

EOI – Store Management Roles – Remote Communities  

Community Enterprise Queensland

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Positions of Interest

We’re continually seeking skilled individuals in the following areas:

• Store Manager
• Assistant Store Manager
• Store Supervisor
• Relief Store Managers
• Shop Assistant

Skills and Experience

The ideal candidates will have

• Willingness to work in remote areas
• Previous experience in a retail environment at a Store Manager / senior supervisory level preferably in remote and isolated locations
• Previous experience in roles involving stock control and ordering
• Intermediate to advanced level of competency using POS system (preferably SmartRetail or Grocery Manager),Rostering Systems (preferably Human force).

Benefits of joining CEQ

• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Free Private Accommodation, with Electricity and all Utility bills covered.
• Opportunity to travel across remote Aboriginal communities , Northern Peninsula Area, and Torres Strait.
• 5 weeks annual leave & 17.5% leave loading
• Opportunity for career and personal development with company sponsored qualifications and certifications.
• Attractive Salary and travel benefits

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Applications Welcome 

If you believe you have the skills, experience, and passion to contribute to our team, we would love to hear from you. Please submit your expression of interest along with your resume and cover letter to our recruitment team.

For further information pertaining to any of the above positions of interest, please email people@ceqld.org.au or call 07 4050 4385.