CEQ is an equal employment opportunity employer. Indigenous Australians are encouraged to apply.
- Store Planner
- Store Nutritionist
- Indigenous Cadetships
- Community Enterprise & Stakeholder Engagement Manager
- Store Managers - ABIS Kowanyama
Store Planner
Community Enterprise Queensland
Summary: We currently have an opportunity for a Store (Space and Range) Planner to join the CEQ business development team servicing remote communities.
As Store Planner, in collaboration with the broader team, you will develop proposals for optimal use of space for supermarkets and stores to effect growth and return on investment.
The Store (Space and Range) Planner will develop and provide innovative design solutions that define the physical experience, brand image and business strategy solutions for CEQ.
Key Responsibilities (other responsibilities may be assigned as role grows):
- Develop, oversee, and coordinate visual merchandising principles in line with CEQ strategy.
- Develop and deliver innovative space & range planning solutions including category flows spanning macro space and micro space that reflect projected category performance and growth opportunities
- Create store plans and layouts aligned with CEQ’s desired strategic imperatives utilising efficient construction methods and budget requirements
- Develop & execute customer-based planograms by understanding industry trends and local market insights
- Analyse data (margin, rate of sale etc.) to ensure optimum layout and range construction for ongoing improvement of the customer offer and to build productivity through sales & profit growth.
- Produce dynamic reports and data tools that will help deliver insights to broader stakeholders demonstrating the impact of space & range decisions.
- Support the Merchandise and Operations teams to evaluate financial data to support and implement profitable merchandise strategies.
- Understand the financial performance and success of projects and be able to communicate this to stakeholders.
- Continuously leverage customer insights & data to support the wider business and drive customer-first solutions.
- Liaise with Store Managers regarding new in-store range and planning initiatives, changes and other relevant communication
- Work closely with internal stakeholders to support them with identifying solutions to enable smarter, leaner ways of doing business to support the delivery of the strategy to achieve sales growth & provide a ROI .
- Role model the CEQ Vision and Values.
Essential Skills
- Experience in the Retail industry, with technical skills associated with range planning and store layout
- Advanced data manipulation skills within software such as Microsoft Excel, MS Project, Office 365 suite, planogram software
- Ability to engage with a range of stakeholders to scope and develop potential solutions upfront.
- Ability to communicate space optimisation insights from data in a compelling way.
- Experience in managing project delivery in-line with budgets and timelines.
Essential Requirements
- A willingness to work in a cross-cultural environment
- Ability to travel as required
Work Environment:
- The main office is in Cairns and comprises a team of 60 staff
- Community based at home or a suitable CEQ managed location
- The main office is located in Cairns with regular remote travel.
Applications
To apply for this position please email jennifer.bartlett@ceqld.org.au
or via Seek – https://www.seek.com.au/job/59174545
Indigenous people are encouraged to apply.
Applications close 31st January 2023.
Store Nutritionist
Community Enterprise Queensland
Summary: The Store Nutritionist is responsible for contributing to the development, implementation and evaluation of strategies to create healthy remote store food environments and support food security and healthier communities. Reporting to the Nutrition and Wellbeing Manager, this position will work with CEQ store managers, staff and First Nations communities across the Torres Strait, Cape York and the Lower Gulf where CEQ stores are located.
Essential Duties and Responsibilities include (other duties may be assigned):
- Work in partnership with store management and key stakeholders to develop policy options and strategies to improve store environments for health
- Conduct regular healthy store environment assessments
- Develop, implement and review Healthy Store Action Plans
- Contribute to establishing and maintaining partnerships with community agencies, local health organisations and nutrition teams to promote healthier choices
- Conduct local in store promotions on an ongoing basis that include cooking demonstrations, taste-testing, and the development of menus and recipes that utilise readily available products and including modifications of traditional recipes to be more healthy
- Work with the Buying Department to advise on healthy product ranging and marketing strategies to advise on healthy product ranging and marketing strategies
- Develop and provide resource materials for community members and other community based stakeholders
- Develop digital communication and health promotion materials to promote healthy messaging
- Develop store management and staff knowledge of healthy foods and drinks to support effective implementation of ranging and promotional tools
- Recruit and work with external and internal good food ‘champions’ of healthy living to support promotion of healthy eating
- Support other agencies with community initiatives that promote health and wellbeing
- Work in a team environment and provide peer support to the nutrition and health cadet
- Monitor WH&S to ensure staff safety and a safe workplace
Supervisory Responsibilities
- Nil direct reports
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
- Business Acumen – Understands business implications of decisions;
- Aligns work with strategic goals as set in conjunction with store manager and IBIS requirements
- Problem Solving – Identifies and resolves problems in a timely manner
- Customer Service – A strong focus on customer requirements and satisfaction, responds promptly to customer needs; meets commitments
- Interpersonal Skills – Maintains confidentiality, communicates effectively
- Teamwork – Contributes to building a positive team spirit
- Cost Consciousness – Conserves organisational resources
- Ethics – Treats people with respect; Keeps commitments
- Organisational Support – Completes administrative tasks correctly and on time
- Planning/Organizing – Prioritises and plans work activities
- Dependability – Keeps commitments
How will you be assessed?
Experience in digital communication and health promotion will be highly regarded. You will be assessed on your ability to demonstrate the following essential requirements of the role. Applicants are required to address the role fit in a 2-page response with your CV including 2 current referees.
- Demonstrated sound level knowledge, expertise and skills in contemporary public health nutrition practice
- Sound knowledge of creating healthy food environments that support healthy community consumption patterns
- Sound understanding of research and evaluation methodology
- High level project management and organisational skills
- High level interpersonal, oral and written communication skills including the ability to develop and deliver education sessions to staff and community
- Ability to work in a cross cultural team environment
- Willingness to travel and work in remote communities
Mandatory qualifications/Professional registration/Other requirements
The successful applicant must hold at least a bachelor degree level qualification in Human Nutrition Science and/or Dietetics from a recognised Australian University, or equivalent.
Desirable Qualifications
- Post-graduate qualifications in public health or related discipline will be highly regarded
Additional Information:
Work Environment
The position is based in the Cairns Support Office but includes regular travel to remote locations.
Applications
To apply for this position please email jennifer.bartlett@ceqld.org.au
or via Seek – https://www.seek.com.au/job/59550479
Indigenous people are encouraged to apply.
Applications close 31st January 2023.
Indigenous Cadetships
Community Enterprise Queensland
Summary:
Community Enterprise Queensland (CEQ) is the leading supermarket chain in Queensland operating 28 outlets, with a support office located in Cairns.
CEQ’s commitment to employment and development opportunities for Indigenous applicants, has expanded to the implementation of cadetships in the Cairns Support Office. These cadetships are in administration and health and wellbeing.
The program offers a combination of study and the opportunity to apply new learnings in the workplace.
We are seeking:
- Someone who is eager to gain full time employment
- A school leaver looking for employment
- A school leaver looking to study while working
Inclusions of the program:
- Work rotations through CEQ departments including Finance, Human Resources, Merchandising, Operations and Logistics
- A career path in health and wellbeing
- Earn and learn possibilities
- Support from rotation team leaders and a dedicated program leader
- Permanent employment options
- Job diversity
Applications
If you are interested in one of these cadetships, please contact Jennifer on
Jennifer.bartlett@ceqld.org.au
or via Seek – https://www.seek.com.au/job/59429725
Applications for the cadetships close on the 3rd February 2023.
Community Enterprise & Stakeholder Engagement Manager
Community Enterprise Queensland
Summary: The purpose of this position is to support and maintain strategic relationships and partnerships with the community, local government, community service organisations and other key stakeholder groups to effect positive outcomes for CEQ.
This position is responsible for helping CEQ obtain better brand recognition and financial growth. The role will also manage the community ‘Give Back’ funds to the betterment of the community needs and relationship. Focusing also in new business acquisition and enterprise development, this role will grow the footprint and influence of CEQ.
Responsibilities (other responsibilities may be assigned as role grows):
- Promote brand awareness through the Mission, Vision and Values through social media, public meetings and stakeholder engagement
- Support and maintain strategic relationships and partnerships with the community, Local Government, non – government organisations and other key stakeholders to effect positive outcomes for CEQ
- Establish community action committees with a primary objective of capturing direct community and consumer feedback
- Develop briefs, presentations and other communications material for community & stakeholder engagement in direct consultations with internal and external stakeholders to promote CEQ
- Identify new local business opportunities & strategies on how CEQ can support local businesses including start-ups
- Contribute and participate with the development of specific communications across multiple platforms, social media, corporate communications and media releases and presentations to effect increased engagement
- Reinvigorate CEQ’s event calendar and maximise brand exposure
- Undertake administrative functions in connection with PR events including any local community events
- Developing growth strategies focused on financial gain and customer satisfaction
- Develop new networks & mutually beneficial business relationships
- Planning and overseeing new market initiatives
- Managing and retaining relationships with communities and key stakeholder groups
- Promote the company’s products/services addressing or predicting clients’ objectives
- Increasing the value of current customers while attracting new client base
- Having an in-depth knowledge of business products and value proposition
- Writing business proposals
- Negotiating with stakeholders
- Identifying and mapping business strengths and customer needs
- Researching business opportunities and viable income streams
- Following industry trends locally and internationally
- Drafting and reviewing contracts
- Reporting on successes and areas needing improvements
- Prioritising work to meet deliverables
- Provide fortnightly status reports
- If required attend monthly store network meetings to convey opportunities and growth strategies
- Working in a team environment
- Generate a pipeline of grant income to support community outcomes that are relevant to CEQ.
Supervisory Responsibilities
- This position has no supervisory responsibilities but may be asked to deputise for the General Manager
Physical Demands
This role requires the incumbent to travel regularly to the Torres Strait Region, Northern Peninsula Area, Cape Yorke including Palm Island, CEQ outlets within Queensland
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
- Business Acumen – Understands business implications of decisions; Aligns work with strategic goals
- Problem Solving – Identifies and resolves problems in a timely manner
- Interpersonal Skills – Maintains confidentiality
- High-level written and oral communication skills
- Ethics – Treats people with respect; Keeps commitments
- Planning/Organising – Prioritises and plans work activities
- Stakeholder management skills
- Proven ability to negotiate
- Experience with design and implementation of business development strategy
- Conflict resolution
- The ability to self-motivate and motivate a team
- Experience working to and exceeding targets
Essential Requirements
- A minimum of 3 years’ experience in a similar role
- A willingness to work in a cross-cultural environment
- High level persuasive and communication skills
- An understanding of working in a resource limited environment
- Working constructively in a team environment
- Computer literacy and knowledge of Microsoft Office applications including Excel
- Travel to CEQ communities / stores when required
Key Performance Indicators
- Grow the CEQ store network
- Community engagement secures effective working partnerships for the business
- Community engagement strategies positively effect CEQ growth
- Administration tasks are completed in accordance with designated timeframes
- 70% of the events calendar is attended
- CEQ growth is reflective of business development analysis
- Research effects business development strategy
- Compliance checks and documentation are managed to the CEQ standard
- Tasks are completed in accordance with time frames
- Internal and external customer relations are maintained
- Confidentiality is always maintained
- A safe environment is maintained
- Progress status report is provided as required i.e. fortnightly, monthly
Other Requirements
- To perform this role successfully, you should have experience using whole of enterprise systems – CEQ utilises Pronto Xi accounts receivable, accounts payable and general ledger applications
- Demonstrated intermediate spread sheeting and word processing skills
- Demonstrated ability to use productivity applications and web based banking software
- Ability to quickly learn new software applications and use same.
Knowledge of integrated debtors’ systems considered favourably
Essential Qualifications/Education and/or Experience/Licenses
- Current open “c” class Queensland driver’s license
Desirable Qualifications
- Bachelor in Public Relations/ Bachelor of Business
Work Environment:
- The main office is in Cairns and comprises a team of 60 staff
- Community based at home or a suitable CEQ managed location
Location: 1 role based in Cairns and 1 role based on Thursday Island
Area: Enterprise & Engagement
Reports to: General Manager for Enterprise & Engagement
Applications
To apply for this position please email jennifer.bartlett@ceqld.org.au
or via Seek – https://www.seek.com.au/job/58796348
Indigenous people are encouraged to apply.
Applications close 31st January 2023.
Store Managers
ABIS Supermarket Kowanyama
Summary: The Store Managers are to provide effective and efficient management of the day to day operations of a CEQ retail store, ensuring financial viability of the store, adequate staffing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager.
Essential Duties and Responsibilities include (other duties may be assigned):
- Supervise the financial operations of the CEQ store, including sales figures, end of day register and safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, and overrides as per CEQ policies and procedures
- Lead and manage staff in the CEQ store in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instruments
- Ensure high level of customer service is maintained
- Manage wages within budget
- Develop and implement staff rosters
- Monitor store merchandising and store specials effectiveness in conjunction with Regional Manager and Procurement Department
- Manage the CEQ stores and equipment in accordance with the Australian New Zealand Food Safety Standards Code
- Monitor store presentation in conjunction with the Regional Manager
- Manage the stocktake within time frames and in accordance with CEQ Policy and Procedure
- Assist with quarterly written assessment of each store operations with Regional Manager
- Monitor WH&S to ensure staff safety and a safe workplace
- Other duties as directed by the Regional Manager.
Supervisory Responsibilities
- Positions are responsible for the supervision of the Store Supervisors and Shop Assistants
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
- Business Acumen – Understands business implications of decisions;
- Aligns work with strategic goals
- Problem Solving – Identifies and resolves problems in a timely manner
- Customer Service – A strong focus on customer requirements and satisfaction, responds promptly to customer needs; Meets commitments
- Interpersonal Skills – Maintains confidentiality, communicates effectively
- Teamwork – Contributes to building a positive team spirit
- Cost Consciousness – Conserves organisational resources
- Ethics – Treats people with respect; Keeps commitments
- Organisational Support – Completes administrative tasks correctly and on time
- Planning/Organizing – Prioritises and plans work activities
- Dependability – Keeps commitments
Essential Requirements
- Previous experience in a retail environment at a Store Manager or senior supervisory level preferably in remote and isolated locations.
- Demonstrated ability to communicate and work in a cross-cultural environment
- Computer literate and knowledge of Microsoft Office applications.
- Demonstrated ability to work in a resource limited environment.
- Work constructively in a team environment
Key Performance Indicators
- Financial operations of CEQ stores (including wages, end of day reconciliation, rostering, sales, stock, data entry, write offs, mark downs, refunds and overrides) is in accordance with the CEQ policy and procedure
- Six monthly performance reviews on respective staff
- CEQ stores and fuel outlets are maintained in accordance with WH&S legislation
- Stock take is performed within timeframes and CEQ requirements
Essential Qualifications/Education and/or Experience/Licenses
Nil
Desirable Qualifications
- Certificate 111 or 1V in Retail Management
- Workplace Health and Safety Officer Certificate
Applications
To apply for this position please email jennifer.bartlett@ceqld.org.au
or via Seek – https://www.seek.com.au/job/59059914
Indigenous people are encouraged to apply.
Applications close 31st January 2023.
