Careers

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Category Buyer.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Category Buyer is responsible for ensuring optimal stock control, effective order review, margin management, and strategic stock ranging across designated product categories. This role plays a key part in supporting CEQ’s procurement and supply chain operations, with a focus on delivering value, efficiency, and service excellence to remote store locations.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Category Buyer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• A minimum of 3 years of experience working in a similar role within the Retail environment is desirable
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate to advanced level of competency using SmartRetail/Grocery Manager or other similar inventory system.

Team

• Work as part of the Buying team, within the Merchandise & Supply, and provide support to the Merchandise Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Merchandise & Supply.

Key Duties and responsibilities include but are not limited to

• Effectively manage the supply of goods in CEQ stores
• Monitor and manage stock levels to ensure optimal inventory across all locations.
• Maintain data integrity in CEQ systems, including code creation, maintenance, stock adjustments, transfers, and price changes for the designated portfolio.
• Reconcile/review orders, deliveries, and invoices to ensure correct pricing, credits or products are received.
• Identify and source goods through suppliers ensuring the product mix meets/exceeds store requirements, CEQ standards and community expectations whilst meeting all legal and statutory obligations.
• Conduct regular order reviews to maintain stock availability and minimise overstock or stockouts.
• Develop ranging strategies and marketing initiatives, plus promotional activities to increase sales and provide competitive retail offers to all stores.
• Maintain strong pricing and margin control on all lines and identify and commercialise key seasonal trends to achieve budgeted sales and margin, maintaining product viability.
• Manage stock pricing to ensure CEQ is competitive and affordable on everyday products required for the community’s health and wellbeing whilst ensuring gross profit margins are maintained at a level required for business sustainability.
• Analyse and manage category margins to support profitability targets.
• Conduct analysis, monthly product reviews, tracking of slow-moving product and advertising performance.
• Develop and maintain effective stock ranging strategies tailored to store needs and customer demand.
• Maintain write-off reporting– analyse activity/issues to minimise loss.
• Collaborate with suppliers to negotiate pricing, terms, and delivery schedules.
• Ensure supplier operations and premises and product meet and/or exceed legal statutory requirements and company expectations.
• Manage supplier product performance throughout the duration of contract to service level and defined KPIs
• Develop systems in conjunction with admin, merchandise & logistics to ensure efficiencies of purchasing & logistics operations.
• Monitor procurement and supply chain performance, identifying areas for improvement.
• Support the implementation of procurement policies, systems, and best practices.
• Prepare and present reports on category performance, trends, and forecasts.
• Develop and maintain positive relationships with CEQ store managers and operations team.
• Work in a team environment, assist other Category Buyers when required.
• Drive nutrition and wellbeing improvements within our team and community
• Resolve customer and store issues promptly and effectively.
• Travel to remote store locations as required to support procurement and stock management activities.
• Other reasonable duties as requested by General Manager – Merchandise & Supply or the CEO.

Essential Requirements

• Demonstrated ability to work in remote locations with limited resources.
• A collaborative and inclusive approach to working within a cross-cultural environment, where respect for and a desire to gain an understanding of traditional Torres Strait Islander and Aboriginal culture and customs is an absolute necessity
• Ability to travel to remote communities in light aircraft and ferries as required.
• Demonstrated ability to work in a resource limited environment
• Current Criminal History check (no more than 3 months old).

Annual Performance Partnership

 CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. and meals & entertainment options
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Maintenance Admin Support Officer.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Maintenance Admin Support Officer is responsible for assisting with the administration for the repairs and maintenance of assets, equipment, accommodations, stores, and facilities which are owned, leased, or operated by CEQ.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Maintenance Admin Support Officer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Hold or working towards Certificate III in Business Administration, a trade qualification or other relevant qualification preferred but not essential
• Previous experience working in an administration and maintenance related roles
• Experience in creating/maintain online document databases.

Software & Systems Experience

• Basic to intermediate level of competency using Procurement software like Pronto or other similar systems
• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook).

Team

• Work as part of the Maintenance team, within the Operations department, and provide support to the Maintenance Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations and/or CEO.

Key Duties and responsibilities include but are not limited to

• Support management in the administration of maintenance works on assets, facilities, and equipment to ensure they are maintained in a sustainable and safe condition
• Action maintenance issue notifications, including maintaining and updating the maintenance portal records
• Assist with after-hours and weekend maintenance calls as required
• Establish and maintain effective working relationships with internal and external stakeholders
• Prioritise required works and maintain records of contractor works, store visits, and additional works required
• Work with vendors to assess condition of CEQ assets, premises, and equipment on site
• Maintain accessible registers and records, including contractor licenses & insurances; fire safety inspections; electrical test and tag records; assets
• Obtain supplier quotations and prepare purchase orders as required
• Liaise with internal clients and external contractors regarding repairs and maintenance of assets & equipment
• Monitor WH&S to ensure employee and contractor safety and a safe workplace
• Other reasonable duties as requested by Senior Leadership in Operations or the CEO.

Essential Requirements

• Demonstrated ability to communicate and work in a cross-cultural environment and to uphold culturally appropriate practices
• Excellent customer service skills and telephone etiquette.
• Ability to work well within a team environment and autonomously.
• Occasional travel to remote communities, likely involving small aircrafts and commercial ferries
• Basic knowledge of Geography of the Northern Queensland and Torres Strait regions
• High level written and oral communication skills
• Basic maintenance experience and understanding of electrical, mechanical, plumbing and HVAC principals preferred, or an interest in learning these skills
• High level ability to plan, prioritise and organise work activities
• Current Criminal History check – no more than 3 months old.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Workplace health and wellbeing initiatives.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of General Manager – Corporate Services.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The General Manager Corporate Services is accountable for technical oversight for the corporate functions of finance (including payroll) and information and communications technology (ICT). The role operates as a member of the organisation’s executive leadership team with a primary role to deliver on the CEQ Board strategy directions.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the General Manager Corporate Services will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Hold a Degree in Commerce, Business or other relevant qualification approved at the CEO’s discretion
• Certified Practicing Accountant (Australian Society of Certified Practicing Accountants CPA) or Chartered Accountant (Institute of Chartered Accountants in Australia, CA) or other post-graduate financial degree meeting admission requirements to CA, CPA, or the Institute of Public Accountants preferred
• Minimum of 5 years previous experience working in a multi-disciplinary environment (preferably retail) at a senior level
• Demonstrated ability to analyse and interpret common scientific and technical journals, financial reports and legal documents
• Demonstrated ability to communicate respectfully and work in a cross-cultural environment
• Demonstrated ability to work in a resource limited environment
• Expert in payroll matters and relevant modern award
• Managed IT teams and systems integration projects.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate to advance level of competency using Pronto and ExpenseMe Pro, or other similar finance and payroll systems
• Intermediate level of competency and/or knowledge of database software including Enterprise Resource Planning and Contact Management systems
• Experience working with systems such as Convene or similar Board of Management related software systems.

Team

• Work as part of the Executive team, leading Corporate Services, and provide support to the CEO and COO as reasonably required
• Lead, manage and develop the Manager Financial Services, Payroll Manager, ICT Manager and assigned project managers for other business priority matters.
• Ability to lead a multi-disciplinary team, providing effective coaching and mentoring to enable the effective outcomes of the CEQ succession plan
• Build and foster collegial relationships across all levels and teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the CEO and Board of Management
• Actively engage with external social media and internal social media to the benefit of the organisation and team members.

Key duties and responsibilities include but are not limited to:

Finance

• Oversees and directs finances including budgeting, audit, tax, accounting, payroll processing, long range forecasting, and insurance activities for the organisation
• Appraises the organisation’s financial position and issues periodic reports on organisation’s financial stability, liquidity, and growth
• Plan and manage strategic finance initiatives
• Directs the Manager Financial Services in providing and directing procedures and computer application systems necessary to maintain proper records and to afford adequate accounting controls and services
• Maintains the accounting and associated records of CEQ to a standard so as to ensure compliance with statutory and reporting requirements
• Oversight of preparation of annual operating, cash flow and related budgets
• Coordination of the internal and external audit programs
• Explore and realise ways to commercialise the finance function to offset expenses.

ICT

• Overall responsibility and oversight for the operations and administration of the organisation’s ICT functions including CEQ’s ‘helpdesk’ function
• Knowledge of cloud-based environments and applications and the use of VMWare technologies
• Network administration including knowledge of firewalls, routers, switches, access points and POS administration in a retail environment
• Considering innovative opportunities to integrate new software, hardware, device management and service solutions into the CEQ suite in line with CEQ’s vision statement
• Responsible for the management and governance of the IT Steering Committee
• Development and maintenance of our IT road map with a three-year outlook
• IT / IP security and protection across the organisation
• Explore and realise ways to commercialise the IT function to offset expenses.

Subcommittees

• Management and oversight of any nominated Subcommittee in line with the subcommittee terms of reference; including liaison with the subcommittee Chairperson to manage subcommittee strategy, resolutions, action items, policies, risks, legislation changes and the development of meeting agendas, meeting papers and meeting minutes in line with CEQ format
• The General Manager Corporate Services will be responsible for other reasonable duties as requested by the CEO or members of the Board of Managemen

Competency

To perform the role successfully, an individual should demonstrate the following competencies:

• Business Acumen – understands business implications of decisions and displays orientation to profitability while conserving organisational resources. Demonstrates knowledge of market and competition and aligns work with strategic goals.
• Change Management – develops workable implementation plans and communicates changes effectively. Builds commitment and overcomes resistance by preparing and supporting those affected by change. Monitors transition and evaluates results.
• Leading People – includes staff in planning, decision-making, facilitating and process improvement and contributes to building a positive team spirit.
• Strategic Thinking – Develops strategies to achieve organisational goals and understands organisation’s strengths & weaknesses. Analyses market and competition while identifying external threats and opportunities. Adapts strategy to changing conditions.
• Problem Solving – identifies and resolves problems in a timely manner
• Customer Service – responds promptly to customer needs and meets commitments
• Dependability – Keeps commitments.

Essential Requirements

• Exceptional time management skills
• Exceptional verbal and written communication skills
• Ability to think critically and strategically under pressure, in a fast paced and complex environment.
• Extensive knowledge of the Aboriginal and Torres Strait Islander Communities (Justice, Land and Other Matters) Act 1984, Financial Accountability Act 2009 and associated regulations and Australian Accounting Standards.
• This role requires occasional travel to all CEQ stores within Queensland, including in the Torres Strait Region, Northern Peninsula Area, Cape York, North Queensland including Palm Island
• Current Criminal History check – no more than 3 months old.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Workplace health and wellbeing initiatives.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal role of Payroll Compliance Manager.

As a critical team member, you will be at the heart of our support services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Payroll Compliance Manager is responsible for developing efficient and compliant payroll processing systems and processes at CEQ. Reporting to the General Manager Corporate Services and working closely with People & Workplace Culture, the Payroll Compliance Manager brings exceptional expertise in the processing of payroll for medium to large and complex businesses.

Providing expert advice, the Payroll Compliance Manager understands employment laws, including interpretation of the NES, Modern Awards and ensures compliance with tax and superannuation regulations. This role is responsible for the coaching and guidance on accurate salary payments, deductions, and benefits to the Payroll, Finance and People & Workplace Culture teams.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Payroll Compliance Manager will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• A relevant vocational qualification, such as a Certificate III in Accounts Administration, Certificate IV in Accounting and Bookkeeping, or Diploma of Payroll Services, is preferred.
• Previous experience working in a similar role within the Retail environment or Public Sector is desirable but not essential.
• Previous experience working in a similar role with large and complex business.

Software & Systems Experience

• Advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
• Over 5 years of experience using relevant payroll software like Pronto MYOB, Xero etc.
• Advanced level of competency of administering Time and attendance systems like Humanforce.
• Working Knowledge of Power BI, connecting to payroll systems, extracting data, and visualizing it through Power BI for clear insights.

Team

• Work as part of the payroll team within the Corporate Services department, and guide, train and coach the Payroll team
• Ability to work in a cross-cultural team environment and provide peer support to other team members.
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager- Corporate Services

Key Duties and responsibilities include but are not limited to

Compliance & Process Execution

• ·Oversee the execution of payroll processes to ensure full compliance with all relevant legislation, awards, and internal policies.
• Conduct regular audits and risk assessments to identify gaps and implement corrective actions.
• Stay abreast of legislative changes and proactively update processes and documentation to maintain compliance.

 Reporting & Analytics

• Lead the development of payroll dashboards and reporting tools to provide visibility into key metrics such as accuracy, timeliness, compliance, and cost.
• Collaborate with Finance, HR, and IT to ensure data integrity and alignment with organizational goals.
• Use data insights to drive process improvements and strategic decision-making.

Team Development & Training

• Lead the creation, maintenance, and rollout of a comprehensive Payroll Operations Manual to standardize processes and ensure consistency across the team.
• Design and deliver structured training programs to upskill payroll team members on systems, procedures, and compliance requirements.
• Foster a culture of continuous learning and professional development within the payroll team.
• Provide ongoing coaching and mentorship to the Payroll team, focusing on deepening their understanding of employment legislation, modern awards, and enterprise agreements.
• Support the Payroll team in interpreting complex payroll scenarios and applying legal frameworks accurately.
• Facilitate knowledge-sharing sessions and case studies to build confidence and decision-making capability.

 Essential Requirements

• Extensive knowledge and interpretation of multiple awards, including, but not limited to, General Retail Industry Award 2020 and Clerks Private Sector Award 2010.
• Ability to navigate challenging payroll scenarios and demonstrated experience in payroll remediation processes
• Strong Attention to detail
• Proven problem-solving skills
• Excellent adaptability skills in an ever-changing employment regulations landscape
• Current Criminal History check – no more than 3 months old.

Annual Performance Partnership

 CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Nutrition Cadet.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office.

Summary

The Nutrition Cadet is a ‘learn and earn’ developmental role for a First Nations person wishing to commence a career in health, wellbeing and/or community services.  The Nutrition Cadet will work in a team environment alongside the Store Nutritionist on our ‘Gather & Grow’ Healthy Stores project and the Community Nutritionist on the TSRA partnership project ‘Healthy Kaikai, Healthy Living’ in the Torres Strait.  The aim of the Nutrition and Health Team’s work at CEQ is to create healthy remote store food environments and support food security among First Nations communities across the Torres Strait, Cape York, the Lower Gulf and Palm Island, where CEQ stores are located.

Essential Duties and Responsibilities include (other duties may be assigned):

• Provide community engagement support to the Nutrition and Health team and contribute to establishing and maintaining partnerships with community agencies, local health organisations.
• In partnership with the Store Nutritionist, conduct local in store promotions on an ongoing basis that include cooking demonstrations, taste-testing, and the development of menus and recipes that utilise readily available products and including modifications of traditional recipes to be healthier.
• Contribute to implementing the CEQ ‘Healthy Ways’ health promotion campaign, including developing health promotion activities and materials to promote healthy messaging.
• Support Store Nutritionist to develop store team knowledge of healthy foods and drinks.
• Support the Store Nutritionist to conduct regular healthy store environment assessments.
• Support the Store Nutritionist to develop, implement, and review Healthy Store Action Plans.
• Assist in the recruitment of and work with Healthy Store Ambassadors in stores who are champions of healthy living to support the promotion of healthy living and eating.
• Support the Community Nutritionist to work with other agencies on community initiatives that promote health and wellbeing across the Torres Strait.
• Work in a cross-cultural team environment and provide cultural guidance and peer support to the Nutrition and Wellbeing team.
• Monitor WH&S to ensure staff safety and a safe workplace.

Competency 

To perform the job successfully, an individual should demonstrate the following competencies:

• Business Acumen – Understands business implications of decisions.
• Problem Solving – Identifies and resolves problems in a timely manner.
• Customer Service – Responds promptly to customer needs, meets commitments.
• Sound written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes nutrition project tasks correctly and on time.
• Planning/Organising – Prioritises and plans work activities.

Essential Requirements

• Demonstrated interest in nutrition, health and/or wellbeing and working with First Nations communities.
• Sound organisational skills and reliability.
• Sound written and oral communication skills including an interest in developing public speaking skills.
• Ability to work in a cross-cultural team environment.
• Willingness to travel and work in remote communities.
• Current Criminal History check (no more than 3 months old).

Essential Qualifications/Education and/or Experience/Licenses

• Senior secondary school certificate

Desirable Qualifications

• Certificate level qualifications in a relevant field (e.g. Certificate II in Retail, Hospitality, Community Services, Primary Health Care.

Key Performance Indicators

• Administration is finalized within time frames to ensure business outcomes.
• Data integrity complies with CEQ policy and practice.
• Internal and external working relationships are maintained.
• A safe working environment is maintained.

Annual Performance Partnership

 CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Store Management Couple for our IBIS Rugapayn (Mapoon) Store.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Management Couple is responsible to provide effective and efficient management of the day-to-day operations of the Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Management Couple will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice

Qualifications & Experience

• Hold or working towards a Certificate III in Retail
• Food Safety Certificate is desirable but not essential
• Forklift License
• Previous experience working in a similar role within a remote Retail environment or Hospitality environment is desirable but not essential
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate to advanced level of competency using time-sheeting systems such as Humanforce or other similar systems preferred
• Basic to intermediate level of competency using Stock ordering/Inventory systems.

 Team

• Work as part of the Mapoon Store, within the Operations team, and provide support to the Regional Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.
• This position is responsible for the supervision of the Assistant Manager, Supervisors and the Shop Assistants.

 Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations.

Key Duties and responsibilities include but are not limited to

• Manage the financial operations of the store including sales figures, end-of-day register and safe reconciliation, stock control, shrinkages, data entry, write-offs, mark downs, refunds, pricing, as per CEQ policies and procedures
• Lead and manage staff in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instruments
• Ensure high level of customer service is maintained
• Manage wages within budget
• Develop and implement employee rosters
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager and Buying Department
• Maintain store equipment and appliances which may include after-hours call outs for break in
• Monitor store presentation in conjunction with the Regional Manager
• Manage all stocktakes within time frames and in accordance with CEQ Policy and Procedure
• Assist with quarterly written assessment of the business units
• Monitor WH&S to ensure employee safety and a safe workplace
• Other duties as directed by the Regional Manager and Senior Leadership in Operations or the CEO.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources
• Excellent customer service
• Ability to assist with stock takes
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment
• Current Criminal History check (no more than 3 months old).

Annual Performance Partnership

 CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple. 

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here

First Nations people are encouraged to apply.