Careers

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Store Manager for Community Home & Hardware (CHH) Bamaga Store.

As a critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Manager is responsible to provide effective and efficient management of the day-to-day operations of the Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Management Couple will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Hold or working towards a Certificate III in Retail
• Food Safety Certificate is desirable but not essential
• Forklift License
• Previous experience working in a similar role within a remote Retail environment or Hospitality environment is desirable but not essential
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate to advanced level of competency using time-sheeting systems such as Humanforce or other similar systems preferred.
• Basic to intermediate level of competency using Stock ordering/Inventory systems

Team

• Work as part of the Store , within the Operations team, and provide support to the Regional Manager as reasonably required
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.
• Ability to work in a cross-cultural team environment and provide peer support to other team members

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations.

Key Duties and responsibilities include but are not limited to

• Supervise the financial operations of the Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEQ policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Maintain store equipment and appliances which may include after-hours call outs for refrigeration or break in.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEQ Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager. Other reasonable duties as requested by Senior Leadership in Operations or the CEQ.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Criminal History check (no more than 3 months old)

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Accommodation & Utility Bills Covered.
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Regional Manager – Home & Hardware based on Thursday Island.

As a critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Regional Manager – Home & Hardware leads the performance of CEQ’s Mitre 10, Col Jones, Monas and Community Home & Hardware (CHH) stores and is responsible for the efficient and profitable operation of these stores. With excellent knowledge on retail operations, this role will oversee all the financial operations including fuel outlets, sales figures, end of day registers, safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures. This role will report to the Group Retail Manager.

Qualifications & Experience:

• 3 years’ experience in a retail environment at a Store Manager or senior supervisory level, in remote and isolated locations preferred
• Strong experience with other administration or maintenance related roles desirable
• Hold of working towards a Certificate III or IV in Retail Management
• Hold of working towards a Certificate IV in Training and Assessment desirable but not essential.
• Forklift License
• MR Truck License

Software & Systems Experience

• Sympac, IRMS or Tower systems
• Time and attendance / Rostering systems
• Intermediate to advanced level of competency using the Microsoft Office Suite of tools, including Outlook, Word, Excel, PowerPoint and Teams.

Team:

• This position is responsible for the leadership and supervision of Store Managers at Mitre 10, Col Jones, Monas and CHH stores.
• Work as part of the Operations, within the Stores team, and provide support to the Retail Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships to ensure the productivity and success of the operations team.

Key Duties and Responsibilities:

• Oversee the financial operations of Mitre 10, Col Jones, Monas and CHH stores, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures
• Complete stocktakes as directed by the Group Retail Manager within time frames and in accordance with CEQ Policy and Procedure and analyse results
• Ability to lead and manage employees in CEQ stores by providing on-job training and mentoring store managers in store presentation and merchandising principles, performance management, WH&S, and CEQ policies and procedures
• Manage wages within budget guidelines
• Quarterly performance reviews on respective employees and stores are undertaken.
• Develop and implement employee rosters and assist Store Managers to maximise employing resources
• Coach store employee in customer service standards and practices
• Monitor store merchandising and store specials effectiveness in conjunction with Stores and Merchandising Department
• Manage the CEQ stores and equipment in accordance with the Australian New Zealand Food Safety Standards Code
• Monitor store presentation
• Manage schedule for store visits
• On completion of store visits, prepare detailed store report for the Group Retail Manager.
• Meet with Cairns office employee to discuss store results and provide explanation of same
• Conduct quarterly written assessment of each store’s operations
• Scheduled training program is delivered in timeframes
• Monitor WH&S to ensure employee safety and a safe workplace
• Travel to remote communities, likely involving small air and commercial ferries.
• Ability to assist store teams during their hours of trade which may include weekends/ late nights including phone calls from security companies regarding refrigeration breakdowns or store break ins.
• Assist in Grocery stores when required
• Other reasonable duties as requested by the General Manager Operations, Retail Manager or CEO.

Essential Requirements:

• Regular travel and/or residing at communities
• A collaborative and inclusive approach to working within a cross-cultural environment, where respect for and a desire to gain an understanding of traditional Torres Strait Islander and Aboriginal culture and customs is an absolute necessity
• Operating hands on in a retail environment
• Mentoring or coaching employees to enhance skills
• Demonstrated ability to work in a resource limited environment
• Current Criminal History check (no more than 3 months old).

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Accommodation & Utility Bills Covered.
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Workplace Health & Food Safety Coordinator.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

About the role

We are seeking an experienced Workplace Health and Food Safety Coordinator to join our CEQ remote retail store group. This is a fantastic opportunity for a motivated leader to oversee the workplace health and safety function and create a food safety culture across the organisation, ensuring compliance with regulations including federal, state and local government legislation.

Essential Duties and Responsibilities include (other duties may be assigned):

• Assist the Risk & Compliance Manager in driving continuous improvement through contribution and successful achievement of risk and control measures under the department’s areas of responsibility, as outlined within CEQ’s Risk Framework.
• Ensure CEQ is compliant with WH&FS legislation, regulations and frameworks (WHS Act, Food Safety Act, HACCP etc).
• Monitor legislation changes and provide regulatory advice to Management and team members on WH&FS matters.
•  Develop and monitor WH&FS policies, programs and procedures.
•  Assist with return-to-work processes and programs.
•  Incident and near miss management and reporting.
• Conduct WHS and Food Safety audits across all CEQ sites, identifying improvements and/or rectifications, monitoring to completion.
• Provide advice to Store Managers relating to WH&FS operational issues and risks including pest management, cleaning and sanitation, food delivery, food labelling, food preparation, food storage, and record keeping.
• Collaborate with team members and Management to develop a preventative approach and address any issues to support WH&FS compliance.
• Partner with the Training Team to implement and monitor nationally recognised WH&FS training of team members.
• Be a key point of contact for local government and state government in foodborne illness outbreak investigations.
• Manage the Safety Culture platform.
• Monthly dashboard reporting of WH&FS statistics and trends, and the collation and reporting of store WH&FS checklists, including preparing the weekly compliance leaderboard.
• Conduct safety inductions and carry out WH&FS risk assessments where required.
• Facilitate monthly meetings of the WHS Committee and monthly risk and compliance toolbox talks across the organisation.

Qualifications & Experience

•  Certificate IV in Work Health & Safety.
•  Food Safety Auditor Accreditation.
•  Rehabilitation and Return to Work Coordinator.
•  Senior First Aid.
•  Desirable but not essential certifications, including: ICAM Lead Incident Investigation.
•  Previous experience working in a similar role within the retail environment or hospitality environment is desirable but not essential.
•  Previous experience working in a large and complex business is desirable, but not essential.
•  Sound written and oral communication skills.
• Regular travel to remote Aboriginal and Torres Strait Islander communities.

Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 31 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone
• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. Applications close on 12 February 2026, however we reserve the right to close the position earlier than stated.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Manager Financial Services.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Manager Financial Services is a senior management role within CEQ tasked with providing high level strategic advice, analysis and support to the Executive. The Manager Financial Services is to lead and manage delivery of financial services within an environment of transformational change.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Manager Financial Services will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Bachelor of Commerce or Business Degree.
• Certified Practising Accountant (Australian Society Certified Practising Accountants CPA) or Chartered Accountant (Institute of Chartered Accountants in Australia CA) or other post-graduate financial degree meeting admission requirements to CA, CPA or Institute of Public Accountants.
• Extensive knowledge of the Aboriginal and Torres Strait Islander Communities (Justice, Land and Other Matters) Act 1984, Financial Accountability Act 2009 and associated regulations and Australian Accounting Standards.
• Thorough knowledge of the financial compliance environment can impact on CEQ.
• Extensive research skills.
• Budgeting knowledge (including types of budgeting) associated with Statutory Body process
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Over 5 years of experience using relevant accounting software like Pronto MYOB, Xero etc.

Team

• Work as part of the Financial Services team, within the Corporate Services, and provide support to the General Manager- Corporate Services as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

 Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager- Corporate Services  and CEO.

Key Duties and responsibilities include but are not limited to

Financial & Management Accounting:

• Prepare and coordinate monthly, quarterly, and annual financial statements, including analysis and Board reporting.
• Generate management reports on weekly, fortnightly, and monthly cycles.
• Coordinate General Ledger end-of-month close within required timelines.
• Assist in the production of annual budgets and quarterly reviews.
• Manage the year-end financial process, including cut-off procedures and system rollovers.
• Ensure all outputs conform to Australian Accounting Standards and legislative requirements.
• Liaise with the Queensland Audit Office and manage external audit processes.
• Provide updates to the General Manager on audit findings and business risks.
• Ensure compliance with recordkeeping policies and capture corporate information in CEQ business systems.

Accounting Information Systems

• Lead and manage project-based teams to deliver business improvement projects, including managing expectations and influencing others outside of direct lines of control.
• Provide high level advice on the design and deployment of accounting information systems.
• Mapping, development and testing of new procedures for handover to Clients.
• Coordinate and lead financial change management processes.
• Develop and maintain governance arrangements for system development projects relating to Finance activities and liaising with internal and external ICT service providers on an as needs basis.
• Ensure interfaces from other feeder systems are effective and operating as designed.
• Maintain financial statement preparation systems including any changes in formatting.
• Maintain the General Ledger financial management system including General Ledger chart of accounts and other financial modules.
• Develop and maintain costing systems subsidiary to the GL including WIP costing.
• Maintain budget versions in the financial management system.
• Ensure timeliness of reporting associated with the fixed asset register including capitalisation in accordance with standards and policy.
• Maintain and develop budget, management reports and financial reports in the financial management system.
• Perform year end close off processes.
• Participate in system improvement projects as required.
• Provide budget/financial advice and assistance to client departments.
• Ensure any changes to the accounting standards or legislation are shared with relevant employee and are reflected in CEQ’s reporting output as well as the accounting information systems; and
• Provide expert advice on the interpretation and implementation of Accounting Standards.

 Internal Control Environment

• Ensure appropriate internal controls are in place and operating effectively and are monitored when system or process changes occur.
• Reconcile and assist in the reconciliation of subsidiary ledgers to General Ledger Control accounts including oversight of general ledger payroll related activities.
• Ensure a program of reconciliation exists for all balance sheet accounts and that completion of these is monitored.
• Play a lead role in liaising with the external auditors.
• Work with internal auditors as required; and
• Ensure any control issues identified by auditors are addressed in a timely fashion.
• Other reasonable duties as requested by Senior Leadership in Corporate Services or the CEO.

Essential Requirements:

• Ability to innovate and continuously improve financial processes.
• Ability to coordinate disperse resources to achieve results.
• Ability to use complex budgeting tools.
• An excellent understanding of the principles of quality management systems and ability to develop strategies and practices, for integration into CEQ processes.
• High level of oral communication skills.
• Well-developed written communication skills with the demonstrated ability to write reports, correspondence, and memorandums.
• High level of problem-solving skills.
• Prioritising and working under pressure.
• Ability to work both within a team and autonomously; and
• Confident business manner and effective negotiation skills with the ability to influence when dealing with stakeholders.

Annual Performance Partnership

 CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. and meals & entertainment options
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. Applications close February 13, 2026 however we reserve the right to close the position earlier than stated.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Finance Officer – Accounts.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Finance Officer – Accounts supports both Accounts Payable and Accounts Receivable functions, including supplier payments, customer receipting, reconciliations, financial administration, and occasionally assists with Payroll tasks.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, this position will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Certificate III in Accounts Administration or working towards a relevant qualification
• Demonstrated experience in performing Accounts Payable and Accounts Receivable functions
• Experience in a multi-site commercial or government environment (desirable)

Software & Systems Experience

• Intermediate to advanced Microsoft Office (Word, Excel, PowerPoint, Teams)
• Experience with Pronto Xi or similar ERP systems
• Familiarity with web-based banking and debtor systems

Team

• Work as part of Finance team within the Corporate Services and provide support to the Financial Accountant as reasonably required.
• Ability to work in a cross-cultural team environment and provide peer support to other team members.
• Promote WH&S compliance and contribute to a safe and supportive workplace
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and CEQ success.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Corporate Services and/or CEO.

Key Duties and responsibilities include but are not limited to

General Finance Support

• Perform daily bank reconciliations to ensure accurate cash reporting
• Process daily operational transaction files into the accounting system
• Assist with preparing and lodging claims for government funding and subsidies
• Support general ledger reconciliations and reallocations
• Participate in special projects and general finance administration
• Help monitor and review financial data for accuracy
• Assist in reviewing and updating finance procedures and manuals

Accounts Receivable

• Daily cash receipting and debtor transaction processing
• Respond to accounts receivable enquiries and providing timely resolutions
• Reconcile EFTPOS/ATM receipts and store cash drawers
• Organise cash drops and liaise with stores, airlines, and service providers
• Maintain customer relations and follow up on outstanding accounts
• Manage credit limits and payment plans
• Process customer refunds and CEQ Christmas Club payments
• Perform month-end and year-end close-off processes

Accounts Payable

• Process supplier invoices accurately and on time
• Manage weekly and monthly pay runs
• Reconcile supplier accounts and ensure timely payments
• Respond to accounts payable enquiries and providing timely resolutions
• Maintain supplier relations and resolve account issues
• Establish new suppliers in the finance system
• Perform month-end and year-end close-off processes

Payroll (Absence cover)

• Create and maintaining accurate employee records
• Prepare, process, and make payroll payments
• Provide monthly payroll reports
• Respond to payroll enquiries and providing timely resolutions

Essential Requirements

• Willingness to work in a cross-cultural environment, with respect for and a desire to understand traditional Torres Strait Islander culture and customs
• Excellent customer service skills and telephone etiquette
• Computer literacy, including proficiency in Microsoft Office applications
• Familiarity with computerised accounts payable and debtor systems
• Ability to quickly learn and use new software applications
• Current Criminal History check – no more than 3 months old

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Positions of Interest

We’re continually seeking skilled individuals in the following areas:

• Store Manager
• Assistant Store Manager
• Store Supervisor
• Relief Store Managers
• Shop Assistant

Skills and Experience

The ideal candidates will have

• Willingness to work in remote areas
• Previous experience in a retail environment at a Store Manager / senior supervisory level preferably in remote and isolated locations
• Previous experience in roles involving stock control and ordering
• Intermediate to advanced level of competency using POS system (preferably SmartRetail or Grocery Manager),Rostering Systems (preferably Human force).

Benefits of joining CEQ

• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Free Private Accommodation, with Electricity and all Utility bills covered.
• Opportunity to travel across remote Aboriginal communities , Northern Peninsula Area, and Torres Strait.
• 5 weeks annual leave & 17.5% leave loading
• Opportunity for career and personal development with company sponsored qualifications and certifications.
• Attractive Salary and travel benefits

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Applications Welcome 

If you believe you have the skills, experience, and passion to contribute to our team, we would love to hear from you. Please submit your expression of interest along with your resume and cover letter to our recruitment team or via SEEK.

For further information pertaining to any of the above positions of interest, please email people@ceqld.org.au or call 07 4050 4385.

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple. 

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here

First Nations people are encouraged to apply.