Careers

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Relief Manager- Stores

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Relief Manager is responsible to provide effective and efficient management of the day-to-day operations of CEQ stores, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Store Support Manager on a Relief Manager rotation.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Relief Manager will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Hold of working towards a Certificate IV in Retail
• Current forklift licence is desirable but not essential
• Previous experience working in a similar role within the Retail environment or Hospitality environment is desirable but not essential
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• HumanForce time keeping or similar
• POS system experience, preferably SmartRetail or Grocery Manager.

 Team

• Work as part of the relief team, within the Operations team, and provide support to the Store Support Manager and Regional Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

 Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the Store Support Manager and General Manager – Operations.

Key Duties and responsibilities include but are not limited to

• Support the financial operations of CEQ stores, including sales figures, end of day register and safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures when required.
• Lead and manage employee in the stores in accordance with contemporary human resource principles including mentoring Assistant Store Managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instruments.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with Regional Manager and the Buying Department.
• Manage the stores and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Monitor store presentation in conjunction with the Store Support Manager and Regional Manager of the store currently placed.
• Manage all stocktakes within time frames and in accordance with CEQ Policy and Procedure.
• Assist with written assessment of each stores operations with Store Support Manager when required.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Store Support Manager or Regional Manager of the current store placed.

Essential Requirements

• Previous experience in a retail environment at a Store Manager or senior supervisory level preferably in remote and isolated locations.
• Demonstrated ability to communicate and work in a cross-cultural environment.
• Demonstrated ability to work in a resource limited environment.
• Current Criminal History check (no more than 3 months old).
• Work constructively in a team environment.

Annual Performance Partnership

 CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Business Support Administrator – Retail.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office.

Summary

The Business Support Administrator will be responsible for assisting the Operations team with data integrity within the payroll and time sheeting systems, assistance to stores, maintaining inventory of non-stock items, reporting from the procurement systems, and general administration tasks.
Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Business Support Administrator will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice

Qualifications & Experience

• Previous experience working in a similar role within the retail environment is desirable but not essential
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams). Advanced skills in Excel will be highly regarded
• Knowledge of file sharing applications such as OneDrive and SharePoint will be highly regarded
• Experience with inventory management programs, with Grocery Manager/Smart Retail or Pronto an advantage
• Experience in payroll or time tracking software, particularly Humanforce, will be highly regarded.

Team

• Work as part of the Operations Team, and provide support to the Store Support Manager as reasonably required
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ
• There will be opportunity to travel to CEQ stores on occasion, though this is never mandatory.  It would involve assisting with daily store operations or other projects and may extend outside normal working hours.
• Work in a cross-cultural team environment and provide peer support to other team members in remote locations

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the Store Support Manager and General Manager Operations.

Key Duties and responsibilities include but are not limited to

• Under direction of the Store Support Manager, produce informational material for stores in a range of formats
• Assist with fulfilment of store non-stock orders including pick and pack, liaising between stores and the Freight team, replenishment of stock and inventory control requirements for non-stock merchandise
• Build and maintain a good working relationship with all team members with focus towards engagement and communication between store teams and the support office
• Under the direction of the Retail Manager, provide guidance and support to Store Managers and Senior Operations team members on the effective use of the timekeeping system (Humanforce), including accuracy of timesheets, checking of rosters, and verification forms
• Provide administration support for the GM Operations & Retail Manager. Attend team meetings and take notes when requested
• Other reasonable duties as requested by the General Manager Operations and/or the Senior Operations team.

Essential Requirements

• Excellent attention to detail with very good numerical, verbal, and written communication skills
• Experience or knowledge of working in a remote location and as part of a cross cultural team
• Experience with inventory management software
• Ability to adapt to changing priorities within the team
• Ability to form open and honest relationships
• Ability to understand and manage confidential information.
• Current Criminal History check – no more than 3 months old.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Summary

The Business Analyst – Asset Management is responsible for compilation and analysis of CEQ asset data in support of the Asset Management Strategy and Asset Management plans. Outcomes required include:

• gap analysis regarding preventative and planned maintenance programs,
• establish program for asset condition assessments
• establish lifecycle plans for each asset class
• Refurbishment/replacement plans for each asset class.
• Short/Medium and Long Term capital expenditure forecasts for each asset class.
• Reporting dashboards for Asset Management activities and Capital spend.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Business Analyst – Asset Management will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Hold a bachelor’s degree in business management or finance
• A Graduate Diploma in Applied Data Science is highly preferred, but not essential
• Previous experience working in a similar role within the Retail environment, Asset Services or local/state government environment.
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate to advanced level of competency using Power BI
• Experience implementing and management of preventative maintenance systems
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Team

• Ability to work in a cross-cultural team environment and provide peer support to other team members

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Corporate Services.

Key Duties and responsibilities include but are not limited to

• Compiling from existing sources, a comprehensive list of all assets, including details like location, condition, age, and value.
• Identifying potential risks associated with each asset, such as mechanical failure, obsolescence, or regulatory non-compliance
• Review existing preventative maintenance schedules to proactively address potential issues and extend asset lifespan. Identify gaps in PM schedules
• Tracking key performance indicators (KPIs) to assess asset performance and identify areas for improvement
• Classifying assets based on their importance to operations and potential impact on business continuity
• Ensuring adherence to relevant regulations and industry standards regarding asset management practice
• Generating reports to track asset performance against set targets and identify areas for improvement.
• Establish a schedule for condition assessment of assets.
• Develop comprehensive strategy to monitor, maintain, and replace high-priority assets throughout their lifespan, including detailed planning for acquisition, operation, maintenance, and eventual disposal
• Identifies essential spare parts for critical assets, ensuring rapid repairs and minimizing downtime in case of equipment failure, prioritizing components that could significantly disrupt operations if not readily available
• Advice financial allocation to cover the ongoing maintenance and upkeep of its physical assets, such as machinery, equipment, buildings, vehicles etc
• Develop capital expenditure (CapEx) budget to fund capital investments, evaluate the profitability and risk of investments.
• Prepare a 5-year Asset Renewal Plan covering asset condition, risk, cost, timing and funding
• Other reasonable duties as requested by GM Corporate Services or the CEO.

Essential Requirements

• Strategic Asset planning skills
• Financial accounting background
• Excellent punctuality and reliability, partnered with strong organisational and time management skills and the ability to manage multiple tasks and meet deadlines
• Effective communication and negotiation skills
• Current Criminal History check – no more than 3 months old.

Position: Business Analyst – Asset Management

Location: Cairns

Tenure: 6- 12 Months contract.

Area: Corporate Services

Reports to: General Manager- Corporate Services

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple. 

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here

First Nations people are encouraged to apply.