Careers

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Human Resource Coordinator.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Human Resource Coordinator is responsible for supporting the People & Workplace Culture Manager (PWC Manager) in the effective and professional support, guidance and coordination of a wide range of functions, including talent management, workplace matters including grievances, compliance and employee relations. With a compassionate and patient approach, the Human Resource Coordinator brings strong attention to detail and written and verbal skills, with a high energy for collaboration and continuous improvement.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Human Resource Coordinator will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Hold or working towards a Bachelor of Business (Human Resources Management) or other qualification at the discretion of the General Manager Corporate Services
• Hold or have the ability to obtain AHRI Professional Membership
• Minimum of 3 years’ experience working in a similar role, working in a large and complex business.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Basic to intermediate level of competency using HRIS and/or payroll systems such as SAP, ActionHRM, Humanforce and Pronto, or other similar systems preferred
• Basic to intermediate level of competency using Job boards like SEEK, LinkedIn and candidate management systems
• Intermediate level of competency using internal company Social Media platforms such as Yammer or Viva desirable. level of competency using internal company Social Media platforms such as Yammer or Viva desirable.

Team

• Work as part of the Thrive team, within the People & Workplace Culture department, and as part of the wider CEQ team, providing support and guidance to all team members to ensure the alignment of CEQ’s strategic goals with the Values of the organisation.
• Ability to work in a cross-cultural team environment and provide peer support to other team members, in a team where respect for and a desire to gain an understanding of traditional Aboriginal & Torres Strait Islander culture and customs is an absolute necessity
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the People & Workplace Culture Manager and CEO.

Responsibilities include but are not limited to

• Support PWC Manager in handling team member issues, such as providing advice to leaders on underperformance matters and coordinating disciplinary and investigation procedures
• Coordinate the end-to-end recruitment and onboarding process – including advertising, interview scheduling, preparing employment documents, and welcoming new starters

• Assist the PWC Manager in reviewing existing policies, and the drafting of new policies as required, relating to employment matters, ensuring compliance with all laws and regulations
• Provide advice, under the guidance of a PWC Manager, interpreting Awards, and Fair Work and National Employment Standards (NES) legislation
• Respond to HR enquiries and provide practical, values-led support to employees and managers
• Develop and conduct professional and supportive new employee inductions
• Review and administer benefits, compensation, and the performance review processes, which we call Annual Partnership Plans
• Provide advice to managers on organisational policy matters and recommend appropriate and/or required changes
• Work closely with all teams and departments, in a consultative and collaborative style, assisting line managers to understand and implement policies and procedures
• Support initiatives that promote positive workplace culture, compliance, wellbeing and retention
• Conducting exit interviews and assisting with the offboarding process
• Identify opportunities to improve HR systems, processes and practices to enhance the employee experience
• Ability to think strategically and to work consistently with a continuous improvement mindset
• Partner with the Learning and Development team on competency frameworks and succession planning models
• Other reasonable tasks as requested by the People & Workplace Culture Manager and/or members of the executive team and CEO from time to time.

Essential Requirements

• Sound knowledge and interpretation of multiple awards, including, but not limited to, General Retail Industry Award, State Government Agencies Award and Storage Services and Wholesale Award.
• This role requires regular travel to all CEQ stores within Queensland, including in the Torres Strait Region, Northern Peninsula Area, Cape York, North Queensland including Palm Island
• Strong business acumen, understanding the business implications of decisions, effective stakeholder management and a proven ability to negotiate and align work with the strategic goals of the business
• A human centred and trauma informed approach to Human Resources Management
• Excellent written and verbal communication skills, interpersonal skills and the ability to maintain confidentiality
• Ability to problem solve through swift identification and resolution of problems, effective planning and high level of organisational skills
• Ethical approach to all duties and responsibilities, including by treating others with respect, effective conflict resolution and meeting all commitments.
• Current Criminal History check – no more than 3 months old.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Relief Manager – Stores.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Relief Manager is responsible to provide effective and efficient management of the day-to-day operations of CEQ stores, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Store Support Manager on a Relief Manager rotation.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Relief Manager will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Hold or working towards a Certificate IV in Retail
• Current forklift licence is desirable but not essential
• Previous experience working in a similar role within the Retail environment or Hospitality environment is desirable but not essential
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• HumanForce time keeping or similar
• POS system experience, preferably SmartRetail or Grocery Manager.

 Team

• Work as part of the relief team, within the Operations team, and provide support to the Store Support Manager and Regional Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

 Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the Store Support Manager and General Manager – Operations.

Key Duties and responsibilities include but are not limited to

• Support the financial operations of CEQ stores, including sales figures, end of day register and safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures when required.
• Lead and manage employee in the stores in accordance with contemporary human resource principles including mentoring Assistant Store Managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instruments.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with Regional Manager and the Buying Department.
• Manage the stores and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Monitor store presentation in conjunction with the Store Support Manager and Regional Manager of the store currently placed.
• Manage all stocktakes within time frames and in accordance with CEQ Policy and Procedure.
• Assist with written assessment of each stores operations with Store Support Manager when required.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Store Support Manager or Regional Manager of the current store placed.

Essential Requirements

• Previous experience in a retail environment at a Store Manager or senior supervisory level preferably in remote and isolated locations.
• Demonstrated ability to communicate and work in a cross-cultural environment.
• Demonstrated ability to work in a resource limited environment.
• Current Criminal History check (no more than 3 months old).
• Work constructively in a team environment.

Annual Performance Partnership

 CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Store Development Support Officer.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Store Development Support Officer will work as part of the Business Development team and contribute to the optimisation of CEQ stores and properties. This includes executing retail store fit-out and refresh projects and ensuring alignment with business requirements and timelines.

This hands-on, 12-month fixed-term position involves replacing and resetting fixtures, checkouts, store layouts, and other associated tasks. The fixed-term period aims to ascertain the role’s effectiveness in driving store upgrades, asset lifecycle improvement, and incremental sales.

Qualifications & Experience

• Hold or working towards a Certificate III or IV in Retail or other relevant qualification as approved by the General Manager Business Development
• Workplace Health and Safety Officer Certificate is desirable but not essential
• Previous experience working in a similar role within the Retail environment or Hospitality environment is desirable but not essential
• Previous experience working in a large and complex business is desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Intermediate to advanced level of competency using project management software including AutoCAD, MS Project, SmartDraw.

Team

• Work as part of the Business Development team and provide support to the Store Refresh Coordinator, Format Development Manager and General Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collaborative relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Digital

• Develop competency in the ethical use of AI technologies where appropriate and approved by the General Manager.

Key Areas of Responsibility

• Support the Format Development Manager and Store Refresh Coordinator with all required tasks for the safe and proficient implementation of store and property refresh programmes
• Define the project purpose, objectives, scope of work and timelines in conjunction with the Format Development Manager and Store Refresh Coordinator
• Study and understand all new floor plans and ask any questions to ensure that the works meet merchandise standards and business expectations
• Review project schedules, proactively identifying and addressing potential roadblocks to ensure projects are completed within defined parameters
• Identify, assess, and mitigate project risks, taking a proactive approach to problem-solving, decision-making and safety
• Assist with maintenance tasks as required by the Operations team from time to time
• Maintain high standards of work and attention to detail, ensuring that all deliverables meet or exceed quality expectations
• Always ensure open communication channels among cross-departmental teams, providing regular updates as required
• Contribute and participate in regular meetings with all internal and external stakeholders
• Monitor WH&S to ensure employee safety and a safe workplace
• Other reasonable duties as requested by members of the Business Development team.

Essential Requirements

• Ability and willingness to travel regularly to project sites as required.

Supervisory Responsibilities

• This position is not responsible for supervision of any positions.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

• Collaboration – Works effectively with cross-functional teams including Business Development, Operations, and Merchandise & Supply to define project goals and objectives.
• Project Planning – Collaborates with project teams to accurately define scope of works and establish realistic timelines.
• Time Management – Develops and maintains project schedules and documentation to ensure deadlines are consistently met.
• Goal Tracking – Creates and maintains tracking tools to monitor progress toward project goals and objectives.
• Risk Management – Proactively identifies, assesses, and mitigates project risks through sound decision-making and problem-solving.
• Attention to Detail – Maintains high standards of accuracy and quality throughout all phases of the project lifecycle.
• Communication – Fosters open communication across teams and provides timely updates and reports on project status.
• Stakeholder Engagement – Attending regular stakeholder meetings and delivers clear, concise weekly progress reports.
• Operational Support – Provides assistance with store operations.
• Teamwork – Contributes positively to a collaborative and supportive team environment.
• Adaptability – Willingly undertakes other duties as directed by the General Manager Business Development.

Work Environment

The position is based in Cairns and working in a team of 60 members.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. Applications close 15 August 2025, however we reserve the right to close the position earlier than stated.

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple. 

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here

First Nations people are encouraged to apply.