CEQ is an equal employment opportunity employer. Indigenous Australians are encouraged to apply.
- People and Workplace Culture Manager
- Accounts Payable Officer
- Team Engagement Administration Officer (Part - time)
- Assistant Store Manager / Supervisory Couple - Lockhart River
- Assistant Store Manager / Supervisory Couple - Kowanyama
- Store Supervisors - Applications Welcome
- Shop Assistants - Applications Welcome
People and Workplace Culture Manager
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 29 outlets throughout North Queensland and are currently seeking a motivated and enthusiastic People and Workplace Culture Manager to join our team here in Cairns fulltime.
About the role
The People and Workplace Culture Manager is central to providing executive and team support for the organisation’s people and workplace culture strategies and ensuring the organisation’s people and workplace culture initiatives attract, retain, and build the capabilities of the CEQ workforce.
The position will coordinate and where appropriate deliver people capability support including leadership, talent acquisition, team development and business skills development programs, to ensure all strategic initiatives are in synergy with the overall strategic directions of the organisation.
This role will actively support workplace culture improvements and provide meaningful metrics that enable Board and Executive Management decision making.
Essential Duties and Responsibilities include (other duties may be assigned)
- Lead the people and workplace culture (P&WC) function in developing and implementing P&WC strategy to develop an engaged, human-centric, and high-performance workplace culture.
- Development, implementation, and management of significant change management strategies and initiatives across the business.
- Manage talent acquisition and retention process across the organisation.
- Drive the performance management cycle and related programs, including annual salary reviews.
- Conduct market reviews to ensure we remain competitive in the market across all key roles.
- Development of P&WC related communication strategies across the business.
- Supporting the management of all disciplinary and grievance issues and provides management with policy and procedural advice and support in disciplinary and grievance meetings.
- Undertake workplace investigations where necessary in relation to disciplinary and grievance processes.
- Provide advice and direction on employment law, escalating to external expertise where required.
- Inspiring and leading change, communicate vision, share clear expectations and goals, encourage involvement in the planning and implementing of change.
- Develop, maintain, and implement HR systems, processes, policies and infrastructure that deliver the strategic objectives of CEQ.
- Develop, maintain, and implement meaningful reporting metrics to cover all key outputs within the P&WC function.
- Proactively manage and lead initiatives to support workplace culture and a high level of employee engagement.
- Measure the workplace culture and employee engagement using approved models and systems, and with management and middle managers address issues and challenges in a positive and proactive way to enhance culture and engagement.
- Ensure consistency in all HR matters across CEQ owning policies and procedures and the timely review of each
- Provide strategic oversight to organisational continuous quality improvement.
- Develop capacity tracking across all role levels to proactively manage future needs.
- Identify opportunities for appropriate work life balance and flexibility to enhance a fair and equitable workplace.
- Provide recommendations to executive on strategies and programs to develop a positive culture that is aligned to the CEQ values and expected behaviours.
- Model and promote ethical behaviours.
- Provide reporting, across all role titles, to highlight our employee mix, retention, and attendance.
Key Performance Indicators
- A more engaged, human-centric, and high-performance culture is created, evidenced by retention rates, fewer vacancies, diversity numbers and the number of KPI’s achieved.
- Increased employee engagement is evidenced in internal survey responses, reduced grievance numbers, increased involvement in projects and activities.
- Leadership, team development and business skills align with the strategic direction of the organisation as evidenced in departmental specific KPI’s being achieved.
- Internal surveys, review processes and project feedback highlight cultural shifts and confirm development and confirm project deliverables are achieved.
- All HR matters are addressed in accordance with policy and procedure and legislative requirements demonstrated through a reduction in grievances and claims lodge with Fair Work, and a decrease in legal costs.
- CEQ is compliant in industrial instruments as evidenced through a decrease in employment claims, unfair dismissal claims, adverse action claims and Workcover claims.
- 100% performance reviews completed within timeframes.
- The Succession Planning Program is managed to ensure business continuity as evidenced in an increase in the number of team members who are skilled sufficiently to relieve in critical positions, reduction in vacancies, and a decrease in recruitment costs.
- Tasks are completed within agreed timeframes.
Supervisory Responsibilities
This position supervises the Recruitment Coordinator, Team Engagement Administration Officer and Travel Coordinator
Skills and Knowledge
- Brings thought leadership and innovation that will improve the output and reporting of our P&WC function.
- A successful and proven record as a senior HR leader in a multi-disciplinary role that encompasses recruitment, office management and travel.
- Demonstrated ability to develop, lead and implement a broad range of contemporary HR and organisational development strategies, programs, policies, and operational practices to successfully support the strategic objectives of the business.
- Previous experience in managing change and the delivery of change management initiatives across the whole organisation.
- Strong organisational and project management skills and sound business acumen
- Highly developed verbal and written communication skills
- Exceptional interpersonal skills with the ability to work with a broad range of people from a variety of backgrounds and experiences.
- Degree level qualifications in Human Resources or in a related discipline.
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
- Knowledge and experience of working with an Indigenous workforce.
- Knowledge and experience of the Federal Government Closing the Gap initiatives
- Knowledge and experience of the State Government Thriving communities and subsequent integrated development strategies.
- Able to communicate a vision and rationale for change and act as an enabler and facilitator of change.
- Achievement orientation, continuous learning, critical thinking, and problem solving; decision-making; planning and execution.
- Experience of planning and managing major business projects or systems.
- Experience of delivering strategic priorities within strict timelines and budget
- Able to provide effective management of people and resources, and/or project team management to achieve complex or high priority objectives and develop and coach others personally and professionally.
- Strong ability to work flexibly – managing changing and competing priorities and absorbing new information rapidly to address complex issues.
- Able to apply judgement, creativity, and flexibility to solve complex problems and generate new ideas.
Essential Qualifications
Tertiary qualification in Human Resource Management or Business Administration or equivalent HR work experience
Essential Requirements
- A willingness to work in a cross-cultural environment.
- Ability to travel to remote communities in light aircraft as required.
Desirable Requirements
Aboriginal and Torres Straits Islanders Peoples are strongly encouraged to apply.
Work Environment
The position is based in Cairns and working in a team of 60 team members with some remote travel.
Applications
To apply for this career opportunity, please click apply via Linked in and attach a copy of your resume and cover letter.
Indigenous people are encouraged to apply.
Accounts Payable Officer
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 29 outlets throughout North Queensland and are currently seeking a motivated and enthusiastic Accounts Payable Officer to join our team here in Cairns fulltime.
About the role
The Accounts Payable Officer assists with the end-to-end payment function of creditor invoices and assists with the daily processing and month end reporting
Essential Duties and Responsibilities include (other duties may be assigned)
- Establish new suppliers on the CEQ finance system.
- Process invoices.
- Reconcile processing to supplier statements.
- Establish and maintain customer relations.
- Process end of month reports.
- Accounts payable month end processing.
- Work in a team environment.
- Monitor WH&S to ensure employee safety and a safe workplace.
- Review and update the administration manual.
- Work on special projects as required.
- Maintain customer relations through high level customer support.
- Monitor WH&S to ensure employee safety and a safe workplace.
Supervisory Responsibilities
There are no supervisory responsibilities associated with this position
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
- Customer Service – A strong focus on customer requirements and satisfaction, respond promptly to customer needs; Meets commitments.
- Design – Demonstrates attention to detail.
- Interpersonal Skills – Focuses on solving conflict, not blaming; Keeps emotions under control, remains open to other’s ideas and tries new things.
- Judgement – Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
- Professionalism – Approaches others in a tactful manner; Treats others with respect and consideration; Accepts responsibility for own actions; maintains confidentiality.
- Problem Solving – Identifies and resolves problems in a timely manner.
- Teamwork – Contributes to building a positive team spirit.
- Organisational Support – Completes administrative tasks correctly and on time.
- Planning/Organizing – Prioritises and plans work activities; Ability to work to deadline and work with a minimum of supervision.
Essential Requirements
- A willingness to work in a cross-cultural environment where respect for and a desire to gain an understanding of traditional Torres Strait Islander culture and customs is an absolute necessity.
- Computer literate and knowledge of Microsoft Office applications and familiar with the operations of computerised based debtor systems.
- Work constructively in a team environment.
- The successful applicant must undergo a criminal history check.
Essential Qualifications/Education and/or Experience/Licenses
A minimum of 5 years unbroken experience in a similar role with similar responsibilities in a multi-site commercial or government environment. Demonstrated ability to manage a large supplier ledger.
Job Requirements
- Experience using whole of enterprise systems – specifically Pronto Xi accounts receivable, accounts payable and general ledger applications
- Demonstrated intermediate spread sheeting and word processing skills.
- Demonstrated ability to use productivity applications and web-based banking software.
- Ability to quickly learn new software applications and use same.
- Knowledge of integrated debtors’ systems considered favorably.
- Travel to, and work on Thursday Island may be required at times.
Work Environment
The position is based in Cairns and working in a team of 60 members.
Applications
To apply for this career opportunity, please click apply via Linked in and attach a copy of your resume and cover letter.
Indigenous people are encouraged to apply.
Team Engagement Administration Officer – Part-time
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 29 outlets throughout North Queensland and are currently seeking a motivated and enthusiastic Team Engagement Administration Officer to join our team here in Cairns part time.
About the role
The Team Engagement Administration Officer is responsible for providing administrative
support functions associated with running the Cairns Support Office and for coordinating team engagement activities across the organization. The position will work in a cross cultural team environment in the CEQ Cairns Support Office.
Essential Duties and Responsibilities include (other duties may be assigned)
- Ability to coordinate 6 monthly Team Engagement Surveys and manage subscription to an external platform.
- Ability to support General Managers develop and implement team engagement actions plans for each business unit.
- Demonstrated ability to generate newsletter updates and good news stories for the media team on wellbeing that include employee engagement action.
- Proven ability to conduct stock management of team uniforms including name badges.
Ability to coordinate cleaning and kitchen rosters. - Proven ability to process purchase orders and invoices for office requirements
including office cleaning and bathroom products, stationary requirements, and kitchen supplies. - Ability to work in a cross-cultural team environment and provide peer support to other team members.
- Demonstrated ability to coordinate wellbeing activities that are appropriate for our remote and office team members.
- Ability to work in a team environment.
- Proven ability to monitor WH&S to ensure employee safety and a safe workplace.
Competency/ Essential Requirements
To perform the job successfully, an individual should demonstrate the following competencies:
- Excellent organisational skills and reliability.
- Demonstrated interest in organisational culture and team engagement.
- Sound written and oral communication skills
- Ability to work in a cross-cultural team environment.
- Computer literate and knowledge of Microsoft Office applications and familiar with the operations of computerised inventory systems.
Key Performance Indicators
- Administration is finalized within time frames to ensure business outcomes
- Data integrity complies with CEQ policy and practice
- Internal and external working relationships are maintained
- A safe working environment is maintained.
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 28 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
- Mobile phone
- 4 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
Applications
To apply for this career opportunity, please click apply via Seek and attach a copy of your resume and cover letter.
Applications close Monday, 22nd April 2024, however we reserve the right to close the position earlier than stated.
Indigenous people are encouraged to apply.
Assistant Store Manager / Supervisory Couple – Lockhart River
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 29 outlets throughout North Queensland and are currently seeking a motivated and enthusiastic Assistant Store Manager who is looking for a retail experience in a remote community where they will learn another culture. The position is based at Lockhart River store and will be fulltime.
About the role
The Assistant Store Manager will support the Store Manager in the operations of the designated departments, including sales and wages figures, customer service, end of day register, safe reconciliation, store presentation, stock control and many other retail duties.
What you’ll need to be considered
Essential:
- Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
- Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
- Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
- Excellent customer service.
- Ability to assist with stock takes.
- Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
- Ability to monitor WH&S to ensure employee safety and a safe workplace.
- Ability to work in a cross-culture team environment.
Desirable
- Certificate II in Retail
- Food Safety Certificate
- Workplace Health and Safety Certificate
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 29 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
To provide goods and services that keep remote communities healthy and sustainable. CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
- Mobile phone
- 4 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
Applications
To apply for this career opportunity, please click apply via Seek and attach a copy of your resume and cover letter.
Applications close Wednesday, 8th May 2024, however we reserve the right to close the position earlier than stated.
Apply online via SEEK
Indigenous people are encouraged to apply.
Assistant Store Manager / Supervisory Couple – Kowanyama
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 29 outlets throughout North Queensland and are currently seeking a motivated and enthusiastic Assistant Store Manager who is looking for a retail experience in a remote community where they will learn another culture. The position is based at Kowanyama store and will be fulltime.
About the role
The Assistant Store Manager will support the Store Manager in the operations of the designated departments, including sales and wages figures, customer service, end of day register, safe reconciliation, store presentation, stock control and many other retail duties.
What you’ll need to be considered
Essential:
- Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
- Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
- Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
- Excellent customer service.
- Ability to assist with stock takes.
- Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
- Ability to monitor WH&S to ensure employee safety and a safe workplace.
- Ability to work in a cross-culture team environment.
Desirable
- Certificate II in Retail
- Food Safety Certificate
- Workplace Health and Safety Certificate
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 29 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
To provide goods and services that keep remote communities healthy and sustainable. CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
- Mobile phone
- 4 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
Applications
To apply for this career opportunity, please click apply via Seek and attach a copy of your resume and cover letter.
Applications close Wednesday, 8th May 2024, however we reserve the right to close the position earlier than stated.
Apply online via SEEK
Indigenous people are encouraged to apply.
Store Supervisor
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 29 outlets throughout North Queensland and are currently seeking an enthusiastic Store Supervisor who is looking for a retail experience in a remote community where they will learn another culture.
About the role
The Store Supervisor will be responsible for assisting the Supermarket Manager to achieve efficient and profitable operation for the CEQ Supermarket.
What you’ll need to be considered
Essential:
- Ability to assist the Store Manager in the operations of the department including sales and wages figures, customer service, end of day registers and safe reconciliation, store presentation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides and daily cash balances as per CEQ policies and procedures.
- Experience with supervising employees including mentoring employees in store presentation and merchandising principles.
- Excellent customer service.
- Ability to assist with stock takes.
- Ability to support store operations to ensure they are in accordance with the Australian New Zealand Food Safety Standards Code.
- Ability to conduct store opening and closing procedures.
- Ability to monitor WH&S to ensure employee safety and a safe workplace.
Desirable
- Certificate III in Retail
- Food Safety Certificate
- Workplace Health and Safety Certificate
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 29 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
To provide goods and services that keep remote communities healthy and sustainable.
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- Employee assistance program
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
If you are interested in joining our team, we welcome all applications
Check out our Current Seek Listings here
Indigenous people are encouraged to apply.
Shop Assistants –
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 29 outlets throughout North Queensland and are currently seeking an enthusiastic causal Store Supervisor who is looking for a retail experience in a remote community where they will learn another culture. The position is based at Napranum.
About the role
The Shop Assistant is responsible for assisting the Supermarket Manager to achieve efficient and profitable operation for the supermarket.
What you’ll need to be considered
Essential:
- Assist the store manager in the operations of the designated departments including customer service and store presentation as per CEQ policies and procedures.
- Assist with stock takes.
- Maintain stock levels on shelves.
- Assist the store manager maintain a clean and tidy store.
- Ensure store operations and equipment are in accordance with the Australian New Zealand Food Safety Standards Code.
- Ensure high level customer service is maintained.
- Conduct store opening and closing procedures if required.
- Work in a team environment.
- Monitor WH&S to ensure employee safety and a safe workplace.
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 29 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
To provide goods and services that keep remote communities healthy and sustainable. CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- Employee assistance program
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
If you are interested in joining our team, we welcome all applications
Check out our Current Seek Listings here
Indigenous people are encouraged to apply.
