Careers

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Distribution Centre Support Officer.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “Caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

About the role

The Distribution Centre Support Officer plays a key role in supporting CEQ’s distribution centre operations and administrative functions. This position is responsible for the safe and efficient receipt, storage, and dispatch of goods, while also managing essential administrative tasks that keep the logistics function running smoothly.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Distribution Centre & Administration Officer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Current open Manual Queensland driving license.
• Criminal History Clearance.
• Forklift License or willingness to obtain before commencement.
• Previous experience working in a similar role within the Retail environment or Warehouse environment is desirable but not essential.
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Basic to Intermediate level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Basic level of competency using Pronto, or other similar purchasing system/s preferred but not essential

Team

• Work as part of the Distribution Centre team, within the Merchandise & Supply team, and provide support to the Logistics Manager as reasonably required
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the Logistics Manager and General Manager Merchandise & Supply.

Key duties and responsibilities include but are not limited to:

Administration

• Coordinate and consolidate consignments, prepare shipping documentation, and manage freight claims for shortages or damages.
• Process and code freight invoices, ensuring accuracy of measurements, rates, and charges.
• Complete banking, postal duties, and other administrative tasks as required.
• Maintain accurate records of stock movements, freight, and distribution centre documentation.
• Communicate clearly with internal stakeholders, including stores, operations, and suppliers.

Distribution Centre Operations

• Receive, verify, and inspect incoming goods, ensuring accuracy and condition.
• Pick, pack, wrap, weigh, and prepare goods for dispatch in line with CEQ standards.
• Organise and store stock safely and efficiently within the distribution centre.
• Retrieve items for processing and shipping with accuracy and care.
• Assist with loading and unloading vehicles.
• Transport small consignments and collect supplies from local suppliers.
• Participate in stocktaking and ongoing stock control.
• Maintain a clean, safe, and compliant distribution centre environment, following all WH&S requirements.

Customer & Team Support

• Provide excellent customer service to CEQ stores, managers, and internal teams.
• Resolve issues promptly and professionally.
• Contribute positively to a team of five, supporting colleagues across both admin and distribution centre tasks.
• Promote CEQ values and uphold company policies at all times.
• Other reasonable duties as requested by Senior Leadership in Merchandise & Supply or the CEO.

Essential Requirements

• Willingness to work in a cross‑cultural environment.
• Strong computer literacy, including Microsoft Office.
• Ability to work constructively within a team.
• Clear communication skills and the ability to prioritise tasks in a fast‑paced environment.
• A positive, can‑do attitude and willingness to assist across both admin and distribution centre duties.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Our key benefits:

• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Workplace health and wellbeing initiatives.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. We reserve the right to close the position earlier than stated.

First Nations applicants are encouraged to apply.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Positions of Interest

We’re continually seeking skilled individuals in the following areas:

• Store Manager
• Assistant Store Manager
• Store Supervisor
• Relief Store Managers
• Shop Assistant

Skills and Experience

The ideal candidates will have

• Willingness to work in remote areas
• Previous experience in a retail environment at a Store Manager / senior supervisory level preferably in remote and isolated locations
• Previous experience in roles involving stock control and ordering
• Intermediate to advanced level of competency using POS system (preferably SmartRetail or Grocery Manager),Rostering Systems (preferably Human force).

Benefits of joining CEQ

• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Free Private Accommodation, with Electricity and all Utility bills covered.
• Opportunity to travel across remote Aboriginal communities , Northern Peninsula Area, and Torres Strait.
• 5 weeks annual leave & 17.5% leave loading
• Opportunity for career and personal development with company sponsored qualifications and certifications.
• Attractive Salary and travel benefits

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce. 

Applications Welcome 

If you believe you have the skills, experience, and passion to contribute to our team, we would love to hear from you. Please submit your expression of interest along with your resume and cover letter to our recruitment team or via SEEK.

For further information pertaining to any of the above positions of interest, please email people@ceqld.org.au or call 07 4050 4385.

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple. 

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here

First Nations people are encouraged to apply.